We did a motoring tour of Tuscany and decided to use Lucca as our base for the western part (Pisa etc). Lucca is a delightful small city and everything is within comfortable walking distance. This is really a charming hotel and we loved our stay. The room was excellent, lots of hot water and the staff were frendly and efficient. The hotel web-site is annoying because they use a booking request form instead of using a modern reservation service which gives realtime availability - so we booked through a website and got instant confirmation! The breakfasts were superb. We also appreciated the easy parking. Lucca is a delight, and staying in this hotel just made our stay very special. Felt quite sad to leave!