We stayed here for one night in June 2014, on the last night of our touring holiday of Tuscany, before flying back home from Pisa the following day - and can only say that we wished we had been able to stay for longer! This really is a fantastic hotel, located just within the old city walls of Lucca. On our arrival our hire car was whisked away to a secure parking area for us, and returned on check-out the following morning. The classical decor is clean, fresh and in keeping with the surrounding historic area. The friendly service we experienced really was exemplary, with nothing being too much trouble, including really good advice about the sights to see and best places to eat. The room we had was spacious, clean, beautifully decorated and with its own air conditioning unit - something we really appreciated in the heat and humidity of the night we were there. Breakfast was a real delight, and we were very impressed with the way the proprietor (Mario) so easily interacted with all of his guests, easily switching between a number of different languages. I would certainly recommend this hotel to anyone looking to visit Lucca, and we would definitely wish to stay there again in future.