I stay in 4* hotels every week all around Italy, especially Best Western as I have great confidence in their standards, when visiting a new Hotel the first thing that I check is the guest ratings on the many internet booking sites and this is what persuaded me to choose the Guinigi as it has almost full marks from thousands of reviews over many years from all of the major booking sites that I viewed. :-) There is an odd bad comment on some guest reviews from an odd guest but there are always "odd" people wherever you go ;-)
The Guinigi is a major large 4* Hotel in every way, used by Major Business's from around the world and tour travel companies so there is always a variety of international people to chat with.
I now stay at the Grand Hotel Guinigi many times each year on Business and on family Vacation visits as it is the most spacious Hotel in the area. This Hotel has a lot of multi lingual staff in reception, Kety,Chiara, Elisa and more colleagues. Restaurant (open till 10pm and bar (open till midnight), All of the Guinigi staff are very helpful and friendly indeed so the service is fantastic and cleanliness of the rooms and main areas is exceptional too.
There is a great modern Gym on the top floor that also has a sauna and an outside balcony with sun loungers for sun bathing. Wifi internet is all free and is good on all floors, the PC in reception area is free as well. There are a variety of rooms available, all very spacious, clean and modern, I quite like the environmentally friendly modern secure card entry in the rooms as it turns on all the electrics automatically and then off when you leave, very secure. I have stayed in family and executive suites here too as they are very favourably priced.
Parking is very important in Lucca as it is very difficult at best but here at the Guinigi parking is FREE and is very plentiful, Most times I like to walk to the town in 10 minutes and call in at local bars and restaurants on the way, bicycle hire is only 2 euro per hour, a bus and taxi is available as well which I sometimes use on the return trip, The reception is open 24 hours and Stefano and Lorenzo will welcome you home at all hours of the early morning ;-).
The restaurant offers a wide array of local cuisine, soups, pastas, meats and fish dishes and a great selection of wines. I eat out a lot every week and the prices are very favorable at the Guinigi Restaurant when compared to local restaurants in Lucca.
In the morning the plentiful Breakfast is served in one of the downstairs Restaurants until 10.30am, again there are many very helpful staff to make sure you have everything you need, there is a wide variety on offer, the usual continental style cheeses, breads, croissants, Toast, fruits, cereals, yoghurts and cakes but they also have Eggs, boiled and scrambled, and bacon fruit juices teas and espresso coffees. I was impressed.
At the Bar Dominic and his staff keep this area very well and service is swift, often there will be live sports on the TV, there are free bar snacks from late afternoon as well as hot sandwiches until midnight off the bar menu. The ice cold Draught (spina) Forst lager beer (birra) is very good. they also have bottled beers, a good wine list, cocktails selection and most major spirits.
There is a great modern Gym on the top floor that also has a sauna and an outside balcony with sun loungers for sun bathing. Wifi internet is all free and the signal is good on all 5 floors.
I have stayed in other Hotels in Lucca as well and I like those too but for me and my family the Guinigi just has extra reasons to be happy here, its why we keep coming back. Take that as a recommendation for you to be here too. :-) enjoy your stay.
They are all good and are double glazed so any noise is minimal.
If you prefer a bath, ask for a ro...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 29, 2012
Dear Mr Camm, I would like to give you my heartfelt thanks to you for your review that is a pride for all of us and our Grand Hotel Guinigi. Mr Camm, we are honoured that you choose our Hotel and we will continue to do our best to be worthy of your selection.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.