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“You get what you pay for.” 1 of 5 stars
Review of Albergo Houston Hotel

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Albergo Houston Hotel
Viale Petrarca 134 | Zona Grillo, 57124 Livorno, Italy   |  
Hotel amenities
Ranked #25 of 30 Livorno B&B and Inns
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“You get what you pay for.”
1 of 5 stars Reviewed October 10, 2013

We stayed here for 1 night in early September 2013 and I think it was our worst hotel experience to date. Firstly it was almost impossible to find even with a good GPS - the signage wasn't obvious. Parking around the area was also difficult.

Once we arrived, the room situation wasn't much better. We had a private room at the end of the corridor and to access the weak wifi connection we had to push a chair right up to the door. The bed was awful - we could feel the individual springs and it was as though there was no padding at all. The shower wasn't an improvement either, and breakfast the following morning was also very strange. Suffice to say we were relieved to check out.

The host however was very friendly and nice.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 reviews from our community

Traveler rating
    4
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    4
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Mechelen, Belgium
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 16, 2011

The Albergo Houston is a small bed & breakfast that is conveniently located near the centre and the train station of Livorno. We had asked for a room with shared bathroom. Upon arrival in the hotel, the friendly hostess told us she'd given us a free upgrade to a room with private bathroom! The room was nice and clean and seemed newly refurbished. We mentioned wanting to go to Lucca to the hostess but didn't go further into it. However, the same night we returned to the hotel, the receptionist had written down the train schedule for us to go to Lucca the next morning. An unexpected extra service that we greatly appreciated! It's wonderful when you get a personal treatment like this...

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kihindei, Owner at Albergo Houston Hotel, responded to this review, November 27, 2011
Thank you so much for your kind words and encouragement! We enjoyed having you stay with us and you were awesome guests! As the owner/operator, I traveled a lot when I lived in the states. What I am trying to do here, is give my guests the same courtesy and respect that I expect when I travel. We will try and improve our services as we progress so hopefully if you ever come back, your experience will be even better!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 31, 2011

Livorno is a good city to base oneself for travel to other nearby cities, as well as a good city to explore on its own. Hotel Houston albergo is a great alternative to higher-priced hotels. While it may not have the amenities of a 5-star hotel, it's definitely top-notch in terms of budget accommodation.

The owners use hygienic sheets on its beds & pillows, ensuring good hygiene & cleanliness, in addition to regular cleaning (sweeping, mopping, scrubbing, etc.). The artistic/artsy yet simple decor makes one feel welcome, at home, comfortable upon walking in, providing an extra incentive to creative/artist types. Small meals/snacks are provided at extra (cheap) cost, and there's a hot drink machine in reception. A little store right downstairs (turn right upon walking outside) provides cheap food/snacks, and restaurants & pasticcerias abound in the area. Wi-fi is available, and there are small TVs attached to the walls in each room. Rooms don't have telephones, but with all of the exploring you'll be doing, you likely won't need one. Because the albergo is on a busy street, it can get a bit noisy during the day; closing your windows will not eliminate the noise, but it'll decrease the noise.

In sum, this accommodation can appeal to different travelers seeking a budget-friendly, clean, and simple place to rest one's head at any time of the year.
_____________________

Bonus tip: avoid dining in the pizzeria next door (to the left of and attached to the hotel). Food is an art in Italy; unfortunately, the pizzeria next door hasn't mastered that art at all.

  • Stayed June 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kihindei, Owner at Albergo Houston Hotel, responded to this review, November 27, 2011
Thank you for the wonderful review! We enjoyed having you as a guest! Hopefully you will come back in the near future, as we are in the process of expanding our services. Personally, I am sorry about your experience at the restaurant next door to us. We aren't affiliated with that company but as a result of your experience, we have put together a list of the best and friendliest restaurants that are within walking distance, as well as those who provide delivery to the hotel. Once again thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Albergo Houston Hotel

Address: Viale Petrarca 134 | Zona Grillo, 57124 Livorno, Italy
Location: Italy > Tuscany > Province of Livorno > Livorno
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #25 of 30 B&Bs / Inns in Livorno
Price Range (Based on Average Rates): $
Number of rooms: 8
Official Description (provided by the hotel):
We are a family owned hotel specifically for traveling families and tourists on a budget. Our property presents an artistic feel but the safety of our guests is paramount. It is for this reason, we require all guests to have a proper photo Identification card and passport. ... more   less 
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