Arrived early c. 12.30 and asked if we could check in, there was no room free (which was fine), however Reception staff we found to be rude and abrupt, did not offer to hold bags until room was free. Livorno - there is nothing of note to see here, I'd recommend to move on. The nh is centrally located but the surrounding area is poor-no eateries. Rooms are nice but the pool area is not relaxing and the photos on web sites makes the hotel looks alot better than it is in reality-needs some TLC,lick of paint, new towels and staff training. Breakfast was good.