This is a fantastic hotel. Stayed here while on vacation and wanted to be close to the ocean and explore the region. From here we visited Pisa, lucca, and cinque terre as day trips. While the town of Livorno doesn't appear to have much to offer, the hotel is situated across the street from the ocean and offers great views from rooms, the rooftop pool, and restaurants. This hotel offered free parking and spacious rooms and bathrooms similar to what we find in North America which is very different than what we found in other Italian hotels. I don't know if this is a 5 star hotel but more likely a 4 or maybe 4.5. There is no doorman to help with luggage, no valet, some minor things in the room could have been a little cleaner and that I think would have made a big difference in raising the rating. Don't get me wrong, I would definitely stay here again and wished we had stayed longer.