booked two rooms (executive & standard for the children). Well maintained, spacious and clean upon arrival. Very good isolated from the street noise and very good beds. Staid for 10 nights. Swimming pool on the roof is OK for the children. Restaurant on the rooftop offers great views every evening. Breakfast buffet is OK, but not what it should be for a 5-star hotel. So were some other issues: ammenities in the bathroom weren't always replaced when empty (had to ask for it on 3 occasions), booked for 8 in the rooftop restaurant and asked for one specific Prosecco and fish from the menu. I was advised the day after that none of them were available... One should expect that the F&B manager would take care of this for a group of 8. The food was ok for the price paid. Male reception staff could be friendlier... Private parking (free) is very usefull. Overall, I would rate this hotel 4 star because of the service.
- Also Known As:
- Grand Hotel Livorno
- Official Description (provided by the hotel):
- The Grand Hotel Palazzo can be considered one of the finest hotels in Italy, also thanks to the amazing position overlooking the sea. A dinner on the top floor restaurant while watching ships rolling away or a night in one of its glamorous junior suites represent a five senses experience that push away the ordinary life stress... ... more less
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