one of the best experiences I ever had, wonderful hotel, luxury. The renaissance style it's everywhere here, large rooms, very profesional staff, just perfect!!! I also enjoyed the breakfast, everything was nice. I will come back for shore

From the building, to the restaurant and the staff...this is by far one of the very best Four Seasons in the world.
The concierge staff was fantastic. Make sure to have them set you up with a guided tour and make sure to follow their restaurant suggestions. It was all perfect.
The spa is simply amazing and so is all the facilities in this beautiful place!!!

We had such an amazing stay, my first at a Four Seasons hotel although my husband has stayed at other Four Seasons hotels, I struggle to single out what made it so special as there are so many reasons. Matteo (concierge) before we even got to the hotel arranging restaurant bookings ( once having met us making a suggestion for an alternative which was spot on!). The room manager and general manager both introduced themselves in the bar, very relaxed professional people. Guilia from the restaurant and the chef Vito also were fantastic people. Staff everywhere met us by name and couldn't do enough to help. Housekeeping helped with hair equipment I'd left at home and realised I was moving tissues each night from bathroom and supplied another box by the bed. Our room was amazing palatial, we had room 309 a premier room. Thes spa is exceptional I had three treatments varying kinds my husband had three massages, excellant highly professional ladies in particular Barbara and Daniela. Whenever we used services in room the response was fantastic and extremely quick. If you like pancakes with fruit go for it in your room I felt like a princess when I changed my order slightly next day they checked I didn't want the item I'd missed off. Our stay was so magical that the same day we came home we changed our hotel in Istanbul for early April to the Four Seasons Bosphorus. But they have got their work cut out to match you in Florence. Thank you so much for my best city break yet! Thank you Melissa & Shiv Sekaran

we (6 in total) stayed 5 nights to celebrate my wife's birthday. We booked well in advance to secure the rooms we thought we would like, one suite, one superior and one standard. We called in advance to double check our choices but made little progress. All the rooms are wonderful and not much tangible advice is given by the booking staff. So it was not too much of a surprise that there was a minor misunderstanding on what we were looking for. All that said the reception staff were calm and helpful and we all got excellent rooms. 314,108 and 101. The beds were firm for our taste but there was no hassle in asking for a mattress topper. PS the beds are mostly European king size and the better rooms from what i can make out don't have twin beds. Room maintenance was great, both turn-down and room service. The concierge made our restaurant bookings and invariably the restaurants made an extra effort as a result. Our initial concern was that the location, a walk from the centre would prove annoying. The opposite was our experience. it provides a quieter location, a fabulous garden and the walk is on quiet lesser used streets passing two restaurants towards the centre. The fist is more family, welcoming and value. the second more discerning and an occasion. We recommend both. We did not try the spa but the gym is well equipped and the changing facilities excellent. Breakfasts are four seasons standard. I am not sure how the evening restaurant works as we ate out. Whilst we were there, Feb and presumably low season for them, the evening restaurant was in the bar area. May be in summer autumn its in the breakfast area which over looks the garden and to our mind this would be better. Finally through out the hotel the décor is just what you go to Florence for and adds a grandeur to the hotel