This is an absolutely stunning hotel with faultless service. It is intimate yet grand. The gardens are beautiful and the spa excellent. It is one of my favourite hotels in the world and I have been fortunate to have visited many.

Superior food, superior service, attention to the finest details. This an absolutly beautiful property. You would think you were staying at a Medici residence or a museum. A walk in their 11 acre private garden park will make you forget you are in a big city. We didn't get a chance to use their complimentary shuttle service or their city center property for storing your shopping treasures. One of the best hotels we have ever stayed in and we only try to stay in the best. We booked through American Express Platinum and received a room upgrade, free breakfast, and a spa credit. Didn't get a chance to use the spa though. We had a steet view room but wished we had booked a garden view. This is a bucket list hotel if only for one night.

Beautiful gardens and superb rooms. It was a real treat to stay in such a wonderful hotel which is located very near the centre of Florence and within easy walking distance of all the wonderful sites this city has to offer.

Beautiful hotel! Bedrooms and baths are perfect. Everyone is extremely helpful and friendly. Children are treated extra special. My son celebrated his birthday while staying there and they surprised him ( and us) right at breakfast with a birthday treat! The garden right on the property is just perfect for an evening walk and to see the lighted Duomo in the distance. We cannot wait to visit again!