Everything you would expect from a major chain; good clean rooms, a decent shower, air conditioning and sound insulation.
The beds are adjustable for comfort and the airconditioning easily controlled. The windows open if you don't like a/c and there is no passing traffic.
Quality of fittings in the room and bathroom (which has a bidet) was high.,
The hotel is a little way out of town (next to the new court buildings and a shopping precinct) but there is a good bus service (No22 - bus stop Finzi) which runs regularly until late at night with a fare of just 1.20e as long as you buy your ticket in a bar or newsagency/tobacconist - don't forget to stamp it in the machine on the bus; there is a hefty fine if you don't!
We did not eat in the hotel or use the bar - Florence is full of delicious places to eat and drink; the town is loaded with them.
We were told there is an infrequent shuttle bus from the hotel but did not use it as the public transport is very good indeed.
I must mention that when checking in we were asked twice how many people would be occupying the room - we checked in as a couple but accompanied by a friend, a Florence resident, who we had come to visit. We felt that the check in staff were suspicious and they made no secret of it which made us feel uneasy.
Our passports were taken and photocopied but I know this is not unusual in Italy. It also happens in Spain.
The WiFi was not working for the two nights we were there. It was, according to a notice, in the process of being fixed.
If you prefer the major chains and to be away from the noise and hubub of the city centre this may well be the hotel for you.
ps the genleman who checked us out, Jóse, was charming and the process took moments.
There is no busy road on any side of the hotel and it is in a quiet area.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 9, 2012
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first of all I really thank you for your kind and detailed comment.
Your words perfectly describe the wonders of our Hotel and we would like to thank you for sharing your experience with the Tripadvisor users.
We paid attention to every detail in the structure and we are happy when our customers are surprised and fascinated.
Don't worry about your passport copies: in this way we try to guarantee a speedy check-in and we have time to include your passport details in our system.
We really hope to welcome you soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.