We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“WARNING BED BUGS!!” 1 of 5 stars
Review of Alex House

Alex House
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Alex House to your Saves list
Alex House
Borgo dei Greci 13, Florence, Italy   |  
Hotel amenities
Ranked #259 of 520 Florence B&B and Inns
Malmö, Skåne Län, Sweden
1 review
1 helpful vote 1 helpful vote
“WARNING BED BUGS!!”
1 of 5 stars Reviewed September 22, 2013

We stayed in the separate small apartment with adress Via Magalotti, just around the corner from the hostel itself. The standard was ok considering the price and our late booking (clean sheets, ok beds, two very cramped rooms and an interesting solution to building a bathroom in a very old house) and the location is very central. And of course you must accept some amount of night-time noise when staying in this kind of lodging. But - big but - after two nights we had itching bug bites and identified bed-bugs (vägglöss) in the bigger room. Also the hotelier did not show up to help out as promised with phoning for a cab on our departure (to be fair it was extremely early).

Room Tip: The apartment has bed bugs. Don't know about the hostel rooms.
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

46 reviews from our community

Traveler rating
    29
    7
    5
    1
    4
See reviews for
3
13
1
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Venice, Italy
1 review
5 of 5 stars Reviewed July 24, 2013

This place is awesome. On our Euro Trip we were used to taking the metro to the places we wanted to see, but not this one. You are in the middle of everything! The room was great and the price was affordable. The staff was very friendly and helpful. They gave us a map and started circling all the must-see things from the get-go.

Room Tip: apartment palazzo vecchio view
See more room tips
  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenoble, France
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 30, 2013

The location was great. It's around the corner from one of the main streets for restaurants/bars and a few minutes walk from the major sights (Ponte Vecchio, Palazzo Vecchio, etc.) The area is very safe and the room/bathroom is clean. The staff were very friendly and helpful. There was no kitchen, but there was a table and fridge in the common area. Wi-Fi was slow and the room was cold, but other than that it was a good place to stay.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, Florida
1 review
5 of 5 stars Reviewed March 5, 2013

Certainly in my top 3 hostels to stay. Awesome security, they have great facilities, i.e. showers, kitchen, wi-fi, TV´s, it´s very quiet and the location couldn´t be beat.
Everything was great, great hostel, mice for meeting interesting people!

Room Tip: quad room private on the top!
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston-Salem, North Carolina, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 4, 2013

We had a good visit to Alex House in Florence with our family of 4. The quad turned out to be an apartment with a nice balcony, full kitchen and w/d. I don't think we would have used the kitchen anyway, but there was literally NOTHING in the kitchen --- not even a glass or a fork, much less a pot or pan. Those with mobility problems would struggle to get up the extra set of narrow stairs to the quad apartment after using the elevator. Our biggest frustration was that we had been told that they would accept credit cards but then did not. Florence in June turned out to be extremely hot though, so we checked out early and headed to Monterosso instead!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2013

Really good location, room was huge and clean. Staff was extremely friendly. Wifi was only available in the floor below but we could still get signal at the entrance of our room. Would highly recommend this place!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 20, 2013 via mobile

I stayed in the girls dorm for 4 nights. It's an awesome location, 5 mins from all the major stuff in Florence. Rooms are fine, clean and heated! Wifi is good as well. The staff (a lovely Italian girl) were very helpful in showing me where to go! Only one bathroom and you pay €2 euros for a towel (for the whole time) are the only (very slight) cons. I would stay there in a second again!! Thanks

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Alex House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alex House

Address: Borgo dei Greci 13, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Hotel Style:
Ranked #259 of 520 B&Bs / Inns in Florence
Price Range (Based on Average Rates): $
Number of rooms: 5
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, Priceline, Booking.com, HostelBookers, Budget Places and Odigeo so you can book your Alex House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Alex House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.