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“Excellent Location!!!” 5 of 5 stars
Review of Hotel Santa Croce

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Hotel Santa Croce
2.0 of 5 Hotel   |   Via De Bentaccordi, 3, 50122 Florence, Italy   |  
Hotel amenities
Ranked #33 of 460 Hotels in Florence
Renton WA
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Excellent Location!!!”
5 of 5 stars Reviewed July 15, 2014

This charming hotel is run by two hard working brothers. They were very friendly and went out of their way to make sure we had a wonderful stay in Florence. They gave us excellent recommendations for restaurants and activities. Don't miss the Piazze Michelangelo, it's a hike but the view is spectacular and free!! The rooms are small in the hotel but this is an ancient building,though the building is ancient, the rooms are not!! The hotel is in a perfect location, walking distance to everything!!!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 16, 2014
Dear Guest,
your review is excellent :-)

Thank you so much for those lovely words, we're happy you enjoyed your whole stay at Hotel Santa Croce.

Come back asap.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Portsmouth, New Hampshire
1 review
5 of 5 stars Reviewed July 15, 2014

Loved our stay at the Hotel Santa Croce! The staff was super friendly and gave us a great orientation of Florence. The location was close to major sights, but on a quiet side street so avoided the big crowds. Right around the corner from beautiful Santa Croce cathedral. Great restaurant recommendation (Anita) with delicious food and inexpensive. Rooms were typical size for European cities but comfortable. Breakfast in the morning. Highly recommend!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 24, 2014
Dear Kathy,
thank you so much for your wonderful review.

We're so glad that you had a great time at the Hotel Santa Croce and that you enjoyed all our suggestions, even for the restaurant.

We hope to have you back here soon.

Best greetings to the whole Family,
Mario Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

Gabriel is so helpful and pleasant. This hotel is in the perfect spot in Florence close to everything, has breakfast , awesome service and the staff is so helpful. So glad we stayed here in July 2014. You can't go wrong with Hotel Santa Croce!!!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 24, 2014
Dear Kunal,
thank you very much for this wonderful review.

You' are a very nice couple and we hope to have you back here very soon.

Sincerely,
Mario, Gabriel and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

This is a small, historic hotel located in the heart of Florence. Just round the corner from Santa Croce, everything is in easy walking distance, including the Duomo and the Uffizi.

Upon arrival, we were given refreshments (a very nice touch) and our bags were taken up to the room for us whilst we were given some recommendations as to where to visit.

The room was small as mentioned in other reviews, however it was big enough for my wife and I to be comfortable for 4 nights. Nice decor, comfy bed, good shower, etc.

Breakfast was a small, tasty continental affair, with croissants, cereal, bread and yoghurts.

Throughout the stay, nothing was too much trouble for any of the staff. Always very friendly, happy to offer suggestions, they simply cannot do enough for you. We were very impressed and would definitely stay here again if we come back to Florence.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 16, 2014
Dear Guests,
thank you so much for this " brilliant " review :-) , for appreciating our services and whole your stay at Hotel Santa Croce.

We're so happy you enjoyed our advices and we hope to see you again here.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
howell nj
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

Stayed her last week for a one night visit to Florence .A little hard to find especially walking from train station with "macina rotta" haha .Close to all the sites and good restaurants.Felt like we went back in time staying here . friendly staff who enjoyed our grasp of the Italian language haha again...highly recommend.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 15, 2014
Dear Guests,
we're very happy that you appreciated the charme of our hotel so much to feeling like you went back in time staying here, it's a very lovely emotion.

And yes, we enjoyed so much for your grasp of the Italian language, specially for "manico rotto" :-D

We would like to explain to all the other readers of Tripadvisor that on foot it takes about 15-20 minutes from Santa Maria Novella Train Station, if you follow the simple directions on our web site and that your difficulty to reach us was just because you had a big luggage with broken handle (in italian "manico rotto" :-D )

Thank you for your wonderful review.

We hope to see you again as soon as possible.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 13, 2014

This gem of a family-owned hotel is only a couple of blocks from the Uffizi Gallery and walking distance to everywhere in Florence, even to SM Novella Station (0.93 miles). Mario and his staff are friendly and helpful. The breakfast was delicious with juice and yogurt included and the room was comfortable with an upgraded bathroom. We booked a triple room even though there were only two of us just to have a little extra space. Air conditioning is a plus on hot days. Wi-fi worked well. All in all... a find!

Room Tip: Triple rooms offer a little more space.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 15, 2014
Dear Madam,
thanks a lot for writing this lovely review and for appreciating all of our services.

We're very glad that our hotel exceeded your expectations and we thank you so much for giving us the definition of "gem".

Come back soon, we're waiting for your next stay.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2014

We stay here for two nights celebrating our 25th year anniversary. Upon arrival, we were greeted by two brothers who we've read about on Trip Advisor. They were very nice and helpful. They made our stay very special. Great location to all the of major attractions. If you want a quaint hotel this is it. We would definitely stay here again.


Firefight Mark and Lisa

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 15, 2014
Dear Mark and Lisa,
you're very special Guests !

We're very sorry you stayed just 2 nights...Mark is a very funny guy :-D

Thank you so much for this lovely review, we hope to see you again asap, so we'll drink together another glass of grappa.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Croce

Address: Via De Bentaccordi, 3, 50122 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( Wi-Fi ) Room Service
Hotel Style:
#38 Business Hotel in Florence
#41 Romantic Hotel in Florence
#42 Family Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Santa Croce 2*
Number of rooms: 10
Official Description (provided by the hotel):
STAYING AT HOTEL SANTA CROCE gives the possibility to live a unique experience in the magical atmosphere of Florence. Small but welcoming, Hotel Santa Croce is immersed in the marvellous historical centre, right in the heart of the artistic, cultural and commercial life of the city. The Hotel is situated in an historical building dating back to the 600s and stands on the remains of an ancient Roman amphitheatre. The illustrious Michelangelo Buonarroti spent his childhood years in the adjoining house (there is a marble plaque showing evidence of this on the wall of the first floor). While just a few metres away you can find all of the most important monuments and museums, as well as the most renowned bars for those who would like a taste of the Florentine night-life. Situated only 100 metres from Piazza della Signoria, the Uffizi Gallery and Piazza Santa Croce (from where the Hotel's name derives), you can admire the enchanting Basilica where the remains of the greatest artists, writers, poets and scientists in Italian history are buried; we are also just a few steps away from il Duomo, il Battistero, the magnificent Campanile di Giotto and the Basilica of Santa Maria del Fiore and Santa Maria Novella, not to mention the precious Ponte Vecchio, under which Florence's rushing River Arno flows. Or if you would prefer to dedicate some of your free-time to shopping, you can spend hours walking up and down Via Tornabuoni or Via De Calzaiuoli discovering the best names in Italian, and international fashion. The breakfast room, cosy, warm and welcoming, will help you wake up in the best of moods. There is a 24-hour reception service and staff are always willing to help wherever possible. Enjoy your stay at Hotel Santa Croce ! ... more   less 
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Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence

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