We knew we would be arriving late at night and so we asked for directions in advance. The directions were just awful and we drove around for a VERY long time! We finally paid a cabdriver and followed him to the location only to find that the place was locked tight. Not a problem, we thought - we would just call and get the access code. Uhhhhhh nope! The owner does NOT answer his phone. We ended up staying the first night in our car :( !!! Now, in defense of the proprietor, they did email us entrance instructions prior to our arrival, but they also said that if we had ANY problem, we could just call.
When we finally got into our room the next morning, it was really charming and absolutely immaculate. And, the location couldn't have been better for us. It made up for the terrible first night in our very small rented Fiat.
On our last day, we asked the proprietor if he could somehow make good on the fact that we never got to stay in the room on the first night. His answer was a very curt NO. We then asked if we could check out an hour or two later than the scheduled checkout, as we didn't want to leave our luggage in the car as we continued to tour Florence. Once again, a VERY curt NO ! Frankly, given that we paid for the room for a night that we were not able to gain access, I found it unreasonable. I also think it's very poor business to leave guests with an "in case of trouble or emergency" phone number that is not answered.
- Also Known As:
- Il Porcellino Florence
- Il Porcellino Hotel Florence
- Official Description (provided by the hotel):
- Handily placed in the heart of Florence amidst world famous attractions, the Hotel Il Porcellino is the perfect base from which to explore the city and its rich artistic heritage. Set in Piazza del Porcellino, an attractive square featuring a wild boar fountain, this small yet welcoming property is within easy reach of the Uffizi Gallery, the Ponte Vecchio, Palazzo Pitti and Santa Maria del Fiore cathedral. The hotel offers finely appointed bedrooms, a superb location and above all a homely atmosphere coupled with friendly and attentive service. ... more less
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