My teenage son and I just spent five wonderful days in Florence over his spring break. Cristina and Giuseppe could not have been more accommodating. Cristina answered my email queries with alacrity and good cheer, and kindly booked museum tickets for us. Giuseppe gave us terrific restaurant and sight-seeing suggestions -- our advice is to follow his advice! We felt very welcomed, cared for, and safe. The Diva Suite was perfect for us, with comfortable beds and a beautiful spacious bathroom. So pleasant to wake up every morning in the glow of the suite's skylight, sip tea, and plan our day. The location was perfect -- quiet, away from the bustling crowds, in a neighborhood where people actually live and where the staff at the charming Il Sole Cafe around the corner, where we breakfasted, knew everyone by name. And yet just a few minutes from all the sights. We can't wait to return.