We were looking for a non-hotel feel kind of accomodation in Florence but yet comfortable and welcoming. Relais Grand Tour is definitely IT. We stayed at Relais for 3 nights in November 2012, in the Diva Suite. The B&B has 3 suites, all of which are located on the ground floor. Guiseppe and his family live on the second floor in the same building. Having the owners live in the same building makes checking in and communication very conveninent. We arrived at around 1130 in the morning, though the room wasn't ready (check in is at 2pm) Guiseppe welcomed us in and locked our luggage for us while we toured around the city centre. We returned after lunch to a clean and cozy suite, with our luggage in the room.
The location of Relais couldn't be better. Its about 10 minutes walk to and from the Firenze SMN train station, this is the time we took to walk without dragging our luggage of course. With two huge luggages I think we took about 15-20 minutes to reach the station, but still not a great hassle to us. From Relais, you can basically walk to any where in Florence city centre, from sightseeing to shopping, all within walking distance. The location of Relais was close enough that we could walk back to the B&B in mid day to rest our feet for a couple of minutes or hours then head back out again. We never once took the bus during our 4 days stay in Florence.
The suite is beautifully decorated and furnished, most importantly clean and spotless too. Though the suites are not equipped with a TV, there is free wifi for guests. We basically watched movies streamed online using the free wifi every day, so not having a TV was no big issue for us. The hosts also provided free packets of instant coffee, sugar and biscuits, all of which are available along the common corridor leading to the suites. The common patio outside our room was a nice touch, a great place to enjoy our coffee or just enjoy the fresh air outdoors.
Having had such a good experience here at Relais, the next time I am in Florence I may just try the other accommodation, Mr My Resort, which is also owned by Guiseppe and Cristina. I am sure it will provide me with just as good an experience as Relais.