My two daughters and I stayed with Elena for 4 nights in May. Elena's bed and breakfast really is a home away from home. From the moment we arrived we were made to feel welcome - it was more like staying at a friend's home. Nothing was too much trouble and the extra care and attention to our personal needs was remarkable. When we arrived Elena gave us a map of Florence together with really useful information like how to get into the city, great restaurants to eat, places to see etc. Every morning at breakfast Elena would introduce us to any new guests who had arrived which made breakfasts very interesting and meant we would usually linger. Elena is also a great conversationalist and extremely warm and gracious. Elena also has a fabulous memory and without fail remembered our prefereces at breakfast when it came to how we liked our tea/coffee etc. Every morning there was some little surprise at breakfast apart from the usual fare. The home made croissants were delicious. The B and B is about a 20 min walk from the city centre which did not bother us as we like to walk and appreciate the surroundings. For those who don't like to walk there is a regular bus service and Elena provides all the information. I hope to return to Florence and if I do will definitely stay with Elena again.