To make it short: the stay was absolutely terrible. The place is run by a family (father and son). We contacted the place over e-mail and made a reservation for 5 nights. The whole place is just a few flats in an ordinary house. When we arrived there was no one and we had to call to the personnel to come to the hotel to let us in. They hardly speak any English, so polish your Italian skills. When they arrived after half an hour they made it clear that we had not made a reservation (even though we had all the print-outs to prove it). They simply did not care. The son just completely messed up all the bookings and made double booking. They simply refused us in a very rude way to the hotel. We managed to negotiate one night stay so we could find an alternative place to stay (which is almost impossible during the "hot" season). What they call "breakfast" is simply a few crackers with tiny jam jars bought from a supermarket nearby. They wind up the price because they serve "breakfast", but staying in a hotel without a breakfast and buying the same stuff will end up much cheaper. The conclusion is: avoid this place if you want to be treated with respect and dignity, and want to be actually sure that you won't be driven away by incompetent staff.
Location: Italy > Tuscany > Province of Florence > Florence
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Ranked #137 of 553 B&Bs / Inns in Florence
Price Range (Based on Average Rates): $
Number of rooms: 5
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