We stayed here for two short stays in August of this year. We found the front desk staff to be exceptionally friendly and pleasant. We didn't need much help with anything but they helped out wherever they could. The barman was a little offended by some of the things our daughter was doing (not eating, mostly) but he was helpful and friendly.
We enjoyed the daily happy hour, had a lovely room (with rather dangerous glass posts on the bed) and the room service was efficient and decent enough quality.
The executive lounge (thing) was closed for renovations while we were there but they told us about it when we checked in, so no surprises there. The only minor complaint was that we woke up late one morning, called down to the restaurant (before they closed) and asked if they could let us in for breakfast - they said we could and they would keep some stuff aside for us but when we got there they wouldn't help us at all. Not a biggie.
- Also Known As:
- Hilton Florence Metropole Hotel
- Hilton Florence Metropole Hotel Florence
- Hilton International Florence
- Hilton Florence
- Florence Hilton
- Official Description (provided by the hotel):
- Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. The historic city centre and the Duomo Cathedral are easily reachable with the complimentary shuttle bus service (29 seats) available every day on an hourly basis (timetables available at the Front Desk).The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of external free parking (50 boxes) and undergroud garege (80 boxes) ... more less
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