I would say that the location, the terrace and the host Sylvia make this place fabulous! We stayed for 2 nights at the beginning of our trip. We arrived late afternoon on a Sunday and Sylvia met us at the b & b. Our luggage did not make the flight and Sylvia was instrumental over our 2 day stay making phone calls and even giving her personal phone number to the airlines to try to track down the luggage. I shudder to think how long it would have taken without her help. Thank you Sylvia(and yes I still have more questions....but now I can directly address them to the airlines!). The location was great--close to the train station and with a fabulous view of the Duomo. We were in a Duomo view room based on tripadvisor recommendations---it was fine...I wouldn't pay extra for that again. The terrace is open if you want to have a view. The breakfast was nothing really to write about....cheese, yogurt, bread, coffee, juice...it was fine. Everything was within walking distance and Sylvia made museum reservations for us in advance so we didn't have to stand in lines. I would definitely stay again and recommend to family/friends.