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“Unless there are no other choices” 1 of 5 stars
Review of Hotel Real

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Hotel Real
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Hotel Real
3.0 of 5 Hotel   |   Viale Gori Luigi, 31, 50127 Florence, Italy   |  
Hotel amenities
Ranked #404 of 461 hotels in Florence
Madrid, Spain
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
“Unless there are no other choices”
1 of 5 stars Reviewed May 13, 2007

I've booked this hotel online with LateRooms and on their map the hotel was shown in the city center. I was told only after the reservation that the real price was 50 euros less than expected per person. I was so happy I wanted to look on Google Maps how to reach the place and here surprise! The hotel real location was many Kms away the place shown on the first map seen.

At least I thought usually hotels that are away from city center offers something better in order to be competitive. It is supposed to be a 3 stars but infact they threat you as in the worst pension you can imagine.

My room was full of mosquitos, dust everywhere, dirty bed linen and the whole atmosphear was gloomy and old. The carpet in hallway and elevator was unstuck and kinda dangerous if you did not pay attention to it.

Breakfast was the worst part, forget about the usual huge breakfast you can gave in a normal hotel, here I was asked if I wanted tea or coffe and just one cup was served. No pastries whatsoever, just some toasted bread (in plastic wrapping) with butter and jam. No fresh water, nothing just the sad, unprofessional and superficial service around us.

  • Liked — Nothing at all
  • Disliked — Hard to say
  • Stayed April 2007, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed July 17, 2006

We were staying in that hotel for the one night and i can say that it's really worst hotel i have ever seen. Dirty, with brocken douche, terrible breakfast and not in the city center and cost was 100 euro per night. Also they tried to charge me twice - 1st time they told me that credit card transaction was interrupted and asked to pay by cash, i paid, but later, after 3 hours i got sms notification from my bank that they charged my card. Time of transaction was 3 hours later than that interrupted transaction, so they processed my card somehow when i left the hotel.

  • Stayed June 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Real

Address: Viale Gori Luigi, 31, 50127 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #404 of 461 hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Real 3*
Reservation Options:
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Also Known As:
Real Hotel Florence

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