This hotel is in a great location, just 2 mins from the train station. A nice cafe just a skip away is recommended by the hotel for breakfast. Our room was very nice, only complaint is that not everything worked. We got a room with an excellent bathroom and was looking forward to using the oversized jacuzzi bath, but it was missing the stopper and the tub just didn't work. Also, the towel warming rack was not operational. Hopefully they will get these fixed so others can enjoy them. The rest of the bathroom is great, with a very large shower. One other complaint I have is the way to make reservations. You have to email or call them with your credit card information instead of using a regular online reservation system. And after doing this, I was still not given a reservation confirmation or any information about the hotel (directions to or other helpful information). Still, when we showed up, we were given a room right away and had no other problems.
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- Also Known As:
- Ester Hotel Florence