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“Good location, but...” 3 of 5 stars
Review of Hotel Cestelli

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Hotel Cestelli
1.0 of 5 Small Hotel   |   Borgo Ss. Apostoli 25, 50123 Florence, Italy   |  
Hotel amenities
Ranked #126 of 498 Florence B&B and Inns
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good location, but...”
3 of 5 stars Reviewed September 14, 2012

The hotel is located steps from the Orno and Ponte Vecchio, but it is a bit dated and austere. There's a long list of restrictions in the room, no 24-hour desk service, no air conditioning and only a single towel per guest. Because there is no AC, you have to leave the windows open which gets noisy and invites Florence's robust mosquito colony into your suite.

The only real saving grace is the owners, Alessio and Asumi. They are very friendly and can help you out with restaurant recommendations, directions and tour tips.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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160 people have reviewed this hotel

Traveler rating
    105
    37
    12
    3
    3
See reviews for
13
80
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2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed July 7, 2012 via mobile

Overall charming place with friendly staff. The rooms were minimal and like other reviews there were a TON of rules and lack of amenities. It was extremely hot with no air and VERY noisy. My husband and I left for the day and upon return noticed someone had taken comforter off bed leaving us with just a sheet to sleep with ... Bizarre and a bit intrusive. We also noticed while we were gone someone came in ande shut the windows and turned off the only source of air (the fan). Good location nice staff but next time DEFINITELY worth paying a little more to have bathroom , air conditioning , privacy, and more than a sheet.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 24, 2012

Alessio & Asumi run a lovely hotel! The room was beautifully decorated and spacious for our family. Alessio gave us several helpful tips on the town including excellent places to eat and drink. For a touristy city like Florence in high season, this was definitely decent value for our money and a great experience too.

Room Tip: Perhaps rooms not facing the street would be quieter. Ours was a bit noisy at night if the window wa...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dulverton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2012

We stayed two nights in this hotel. The owners gave us such a warm welcome, they made us feel completely at ease. The room was spotless with a high ceiling and cool tiled floor. We shared a bathroom (the en suite rooms had already been booked), my husband was concerned about this but the bathroom was nearby and not a problem at all.
Alessio gave us excellent advice about when to queue for museum tickets (we had not bought one in advance) and where to eat suggesting places away from the usual tourist areas.
We had a hire car and were anxious about getting out of Florence as there were alot of one way streets plus roadworks. Alessio was so helpful in marking the way out on a map for us.
Both Alessio and Asumi are lovely happy friendly people. We enjoyed meeting them and staying in their beautiful home.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2012

The owners were very nice and showed us great spots for lunch and dinner. The room had a few mosquitoes, but I would definitely recommend this B&B!

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2012 via mobile

We stayed at this hotel one night, the rooms are rustic Italian feel and the hotel is cozy and very inviting. We were greeted at the door by a smiling couple who were so very friendly! They showed us many local restaurants and wine bars that were NOT tourist traps and very affordable. They were quite accommodating in showing us what to visit in Florence. We felt as if we were staying in someone's home! Great stay!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2012

I agree with all of the great reviews. I stayed at Hotel Cestelli in Fall 2006 (the site forced me to select 2011) but I have never forgotten my lovely experience; I revisited the page today as I am hoping to travel overseas in 2013. The co-owners are such a wonderful couple! I intend to re-visit Florence in 2013 and here is where I shall stay -- and this time I hope to stay longer at Hotel Cestelli. They were both so helpful to me, securing tickets for me to The Uffizi as one example. Alessio and Asumi have a real talent for running a nice small hotel. They make one feel so welcome too, a big plus. Thank you both!

Room Tip: I had a room with a shower only but one may request a room with a bathtub. The windows in the Hotel...
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  • Stayed June 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Cestelli

Also Known As:
Cestelli Hotel Florence
Address: Borgo Ss. Apostoli 25, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Hotel Style:
Ranked #126 of 498 B&Bs / Inns in Florence
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Cestelli 1*
Official Description (provided by the hotel):
Situated in a 12th century palace off Via de' Tornabuoni and just steps away from Ponte Vecchio. Minimalistic and calm atmosphere inside enhanced by subdued lighting and Japanese simplicity. Renaissance meets Zen. ... more   less 
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