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“Great Service” 5 of 5 stars
Review of Residence Porta al Prato

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Residence Porta al Prato
4.0 of 5 Condominium   |   V. Ponte Al Mosse, 16, 50144 Florence, Italy   |  
Hotel amenities
Ranked #137 of 247 Specialty Lodging in Florence
London
1 review
“Great Service”
5 of 5 stars Reviewed July 15, 2012

Staff are very helpful and nice room. but the only thing is the wifi wasn't working when we were staying.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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113 reviews from our community

Traveler rating
    11
    41
    37
    15
    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bat Yam, Israel
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed July 13, 2012

Me & my wife stayed there 2 nights in une 2012.
The room seemed amazing at first: a fuly equipped kitchen, large living room, nice shower, 2 A
\Cs, flat TV screen and a terrace.
But when you look closer, it's not as attractive as it first seems... The bath thub had a lot of other guest's hair (yuk!), one A\C was almost impossible to operate and so was the hot\cold water mixture in the shower... you just couldn't get it mixed - it was either too hot or freezing cold!
When we tried to talk to the receptionist the next day about the shower, we had another problem - he didn't speak English and was rude! So we somehow managed to explain to him we had a problem with the hot water in the room and he should send someone to olle and fix it - He didn't.
There was also another receptionist (much nicer I might add) - he also didn't speak English... he gave us a pasword to a WIFI internet - it didn't work, we didn't even bother to complain.
I do want to praise a female receptionist (can't remember her name) who was very helpful to us from the moment we arrived and gave us a map and a suggestion for a walk in Florence that covered most of the city - it was amazing and we thank her for that!

So in total, not a very good hotel and not a horrible one either - choose it only if it suits your budget.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 10, 2012

When I booked hotel I was looking for the high speed Internet. Internet did not work in this hotel. Woman in the reception explained "all italians don';t work in the weekend that is why it is not possible to access to Wi-fi ")))So if you are looking for the Internet book another hotel.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainham, United Kingdom
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 1, 2012 via mobile

The residency apt block of apt is designed for travellers and I must say I was very impressed the the size of the apt. Two bedrooms living room with dining area kitchen and bathroom for €90 a night . (not per person ). Fabulous value for money. The rooms are divided by partitions rather than walls but ideal if keeping a ear out for the kids. Also curtains for privacy not doors but was fair for only two of us travelling but if sharing with mates or another couple ... could be embarrassing. Towels and shower soaps all included. There is a 24 hour reception also which for security was excellent. We arrived at 11 am from Venice and check in was 2pm. Bags all made safe and looked after at reception until check in. A walk in to old Florence takes about 40 mins if you wish which we did by following the river and into the old part where all the tourists swarmed. However team stop 5 mins away direct to train station or bus stops close by to apt. The staff were very nice and spoke thankfully good english as my Italian was not good.

The apt is a great place to stay away from the tourist area and the hassle but close enough to get to when needed.
I would highly recommend this apt as a safe location to stay for all couples and with children. I would defo stay again if I returned to Florence . Regards and enjoy your stay. Danny783

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington DC, District of Columbia
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 26, 2012

The rooms and overall size was much larger than a hotel, and the cost was about the same (it was less than a hotel room). We were able to spread out some in the large living room and if we wanted to cook we could. We ended up not using the kitchen much, but its nice as an option if you are staying there for a week or so. The location is a bit far from the tourist attractions downtown. It was a quick 2 min walk to the metro train (or the C2, C3 bus) and you were downtown in 10 minutes total (walk + waiting for train + train ride). The GOOD thing was that its very quiet. No police cars, people yelling drunk outside etc like staying downtown. You can get a good nights sleep here no prob.

Room Tip: We booked a single room and were upgraded to a two room apartment at no cost.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidelberg, Germany
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 10, 2012

The appartment was spacious but everything was a bit old and not very well maintained. The equipment in the kitchen was about OK, but the absorber was missing. The bathroom was big and clean, but overall I have stayed in cleaner hotels. The staff was helpful, providing all needed information and help.
There is a parking available, but you have to pay additionally 10 euro per day. It totally worth it, because it’s a real private garage, with limited access and option to stop your car within the yard or in the underground part.
The location is the best about this place. It’s only 20 minutes away from the center of the city. We’ve literaly didn’t use public transport or car at all! There is also a very nice restaurant near by – “Il Pinolo”. Even though it’s not the best place I’ve been, I still would recommend it for a tourist visit of Florence.

Room Tip: The rooms overlooking the street can be noicy
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  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malta
1 review
4 of 5 stars Reviewed April 26, 2012

Went for a one week Easter holiday with my family [family of 4]. The apartment i slarge enough and is kept clean. Cleaning is carried out every day. It is only 20 min away-on foot- from the centre of Florence [the old part]. We enjoyed our stay at this hotel.

Room Tip: I think teh best rooms to choos eare those overlooking the yard, as there would be less traffic soun...
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Porta al Prato

Address: V. Ponte Al Mosse, 16, 50144 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Hotel Style:
Ranked #137 of 247 Specialty Lodging in Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Residence Porta al Prato 4*
Number of rooms: 6
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Also Known As:
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