Me & my wife stayed there 2 nights in une 2012.
The room seemed amazing at first: a fuly equipped kitchen, large living room, nice shower, 2 A
\Cs, flat TV screen and a terrace.
But when you look closer, it's not as attractive as it first seems... The bath thub had a lot of other guest's hair (yuk!), one A\C was almost impossible to operate and so was the hot\cold water mixture in the shower... you just couldn't get it mixed - it was either too hot or freezing cold!
When we tried to talk to the receptionist the next day about the shower, we had another problem - he didn't speak English and was rude! So we somehow managed to explain to him we had a problem with the hot water in the room and he should send someone to olle and fix it - He didn't.
There was also another receptionist (much nicer I might add) - he also didn't speak English... he gave us a pasword to a WIFI internet - it didn't work, we didn't even bother to complain.
I do want to praise a female receptionist (can't remember her name) who was very helpful to us from the moment we arrived and gave us a map and a suggestion for a walk in Florence that covered most of the city - it was amazing and we thank her for that!
So in total, not a very good hotel and not a horrible one either - choose it only if it suits your budget.
- Also Known As:
- Residence Porta Al Prato Hotel Florence
- Residence Porta Al Prato Hotel
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