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“great view, working through teething issues!” 3 of 5 stars
Review of Villa Tolomei Hotel and Resort

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Villa Tolomei Hotel and Resort
5.0 of 5 Hotel   |   Via Santa Maria a Marignolle 10, 50124 Florence, Italy   |  
Hotel amenities
Ranked #44 of 460 Hotels in Florence
Madrid, Spain
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“great view, working through teething issues!”
3 of 5 stars Reviewed August 3, 2013

A wonderful view to start each day well, with a fab pool! The suite was nice, but unfortunately over the 4 nights we were there, the internet didnt work one day in our room which was a shame as we were trying to plan our days out, and the communications between the staff seemed to go a miss, so we had to keep following up with the morning and night concierge over bookings, room changes etc, but we are sure having just opened, once the villa works through its teething issues this will be the perfect stay!

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this review, December 17, 2014
Dear Valued Guest,
thanks for your review and good words shared on TripAdvisor, your comments are very important to improve our services.
We are glad to hear that you enjoyed your stay at Villa Tolomei and the wonderful views and really hope to welcome you back in the near future.
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    172
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    13
    7
    4
See reviews for
32
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2013

Villa Tolomei
I am an Italian who lived in Miami for the last 30 years, used to the American comfort, I was surprised to find in Florence a Villa Hotel Mantion so elegant, sophisticated, functional, comfortable and spacious. Service was extraordinary so the details.
The feeling of being in an ex convent was amazing.
The beauty of Florence and the comfort I found in Villa Tolomei are the perfect combination for the most unique and unforgettable experience.
I highly recommend.
Renzo Maietto

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this review, December 17, 2014
Dear Renzo,
thanks for your wonderful review and such awarding words shared on TripAdvisor.
The hotel, an ex convent of the 15th century, reopened last year after a long period of renovation.
We are very glad to hear that you enjoyed your stay at Villa Tolomei and really hope to welcome you back in the near future.
Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2013

We had the most wonderful time in Florence and it was in a large part due to staying at Villa Tolomei. Breakfasts were great, over-looking Florence on one side and a picture book scene of the countryside on the other. We sunned by the pool in comfortable lounge chairs and had drinks served to us there. In the afternoons we took a short taxi ride into town to enjoy all that Florence had to offer. Two nights we stayed and had champagne and hors d'œuvres, served on the house, before we ate in their fine restaurant. The staff was friendly and everyone went out of their way to meet our every need! What more can one ask?

Room Tip: There is no elevator. There are lots of steps here and there.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this review, December 17, 2014
Dear Guest,
thanks for your wonderful review and such awarding words shared on TripAdvisor.
Our property is just 5 minutes by taxi from the city center and is the perfect place to relax by the pool having a drink after spending a day downtown.
We are very glad to hear that you enjoyed your stay at Villa Tolomei and that you experienced also our restaurant Il Conventino.
We really hope to welcome you back in the near future.
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2013

Beautiful Villa and very nice structure above Florence with views of the city, beautiful pool, and good restaurant.
The staff is very helpful, surely the extra touch makes the staff, Finding such professionalism and genuine kindness is sometimes more surprising than a splendid view over the rooftops of Florence.

I highly recommend villa Tolomei and I'm sure that if I return to Florence I will sleep in this hotel. EXCELLENT

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this review, December 17, 2014
Dear Valued Guest,
thanks for your wonderful review and such awarding words shared on TripAdvisor.
We are very glad to hear that you enjoyed our pool and restaurant with amazing views and really hope to welcome you back in the near future.
Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chepstow, United Kingdom
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 24, 2013

We arrived at Villa Tolomei and I do agree with a previous reviewer the main drag to the Villa looks a little run down and at this point I felt that we had made a mistake,how wrong was i !!! after parking we found our way to to main entrance (not clearly marked yet) we were early and our room was not ready but they kindly took our cases to a holding room so that we could relax and change into our swimwear.
The swimming pool is lovely with amazing views over Florence the pool service was a little slow but only expected as all the staff seem to be getting used to their new roles,the building itself has been sympathetically modernised retaining many original fresco's with contrasting contemporary furniture, we didn't try the Spa but must say they need to advertise it better.
After relaxing by the pool we tried the restaurant the light lunch was excellent although we did notice that the manager spoke with with one Dutch family and ignored the other guests making us feel just a little uncomfortable we wondered how they were getting special treatment ,it is important to treat all guests equal.
We then went to our room No 12 it was amazing spacious with lovely views of the gardens ,massive bed great bathroom and toiletries ,but No Hotel information book, Breakfast needs a little more work on but overall i wouldn't stay anywhere else when visiting Florence its a perfect combination , all my grips are related to teething problems and will be ironed out and i hope to return in the not so distant future , a very enjoyable stay.

Room Tip: Dont have room 12 its mine
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this review, December 17, 2014
Dear Valued Guest,
thanks for your wonderful review and kind words shared on TripAdvisor; your comments are very important to make our services always better.
We are glad to hear that you enjoyed your stay at Villa Tolomei and really hope to welcome you back in the near future.
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 23, 2013

Having lived in Florence and visited it almost annually for 20 years I was very interested to read about this project. The newly opened Villa Tolomei is a brilliant 5 star hotel that offers a different way of experiencing Florence. As opposed to feeling the heat and tourist oppression by basing yourself in a hotel within the city walls, Villa Tolomei allows you to be a part of the city (a short, 5 minute trip down from one of the beautiful hills above the town) but also to bask in a relaxed atmosphere, enjoy the swimming pool and spa and take in the splendid views.

Swimming pools and Florence just don't normally go together but the Villa Tolomei has solved this problem for you.

The bedrooms and bathrooms are large and of the highest standard. The Group General Manager Gianluca is extremely charming and 'hands on' and the restaurant food is 'superior' and innovative. When meeting one of the Villa's owners, Vicenzo, it was easy to understand how his passion has resulted in such a painstaking and successful restoration of this 15th Century monastery.

Do Florence differently and enjoy the Villa Tolomei !

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this review, December 17, 2014
Dear Ian,
thanks for your wonderful review and such awarding words shared on TripAdvisor.
The hotel reopened last year after a long period of renovation; as you wrote it is an old monastery from the 15th century.
It is just 5 minutes by taxi from the city center and is the perfect place to relax by the panoramic pool after spending a day downtown.
We are very glad to hear that you enjoyed your stay at Villa Tolomei and really hope to welcome you back in the near future.
Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

A new property that exudes old world charm with a touch of moderne flair. The interior of the hotel is exquisite, fully refurbished florentine art in this historic villa. The hotel would not be complete without the friendly, attentive team. Every detail has been considered. The restaurant on the terrace was my favorite destination after a tour of the city. Peaceful, serene and a beautiful view, it is tempting to enjoy the hotel for the entire day. The pool had just opened when I arrived along with the spa. Also with a view of Florence, the pool is surrounded by the hills of Florence and offers a spectacular sunset view. The spa also faces the pool area and offers top of line equipment and services. This is a perfect location to tour the city then escape to a relaxing and beautiful resort setting.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this review, December 17, 2014
Dear Valued Guest,
thanks for your wonderful review and such awarding words shared on TripAdvisor.
We are glad to hear that you enjoyed your stay at Villa Tolomei and hope to welcome you back to enjoy once again our facilities.
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Tolomei Hotel and Resort

Address: Via Santa Maria a Marignolle 10, 50124 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #44 of 460 Hotels in Florence
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Villa Tolomei Hotel and Resort 5*
Number of rooms: 30
Official Description (provided by the hotel):
Villa Tolomei Hotel & Resort 5***** is the new fantastic luxury hotel in Florence with panoramic swimming pool and restaurant with terrace and view for all of you seeking the convenience of a hotel combined with the privacy and comfort of a unique residence just 2,7 km-1,5 miles from the famous Ponte Vecchio on the historic city centre of Florence. ... more   less 
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