I cannot say enough nice things about this hotel and its staff. First off, the location is great. It is in the midst of everything, a very short walk from the Duomo. The staff was genuinely friendly, helpful, and accessible. It did not feel like "customer service," it seemed like this hotel really employed great people who were just being themselves. Upon our arrival, the concierge was helping another couple check in. Rather than waiting in line, we were escorted to the lounge area for a few minutes where they had coffee, water, snacks and reading materials. This was such a nice touch, one of many at this hotel. I was traveling with my husband and step daughter. Two of her friends joined us for one night. My daughter and her friends spent that night in a room that was simply the coolest hotel room I've ever seen. It was two levels, had two bathrooms, and was just incredible. Our need for the larger room to accomodate the three girls was unexpected. The hotel staff accomodated us with no problem and were extremely helpful. After her friends left, she switched to a single room which was also very well done. The single was small, cozy, and was a great use of space. The room my husband and I stayed in was also great. Wonderful amenities, a gorgeous bathroom, and excellent bedding and beds. We were so comfortable. Everyone agreed, the beds were awesome. Moreover, there were just so many nice touches. Breakfast was included and was a lovely spread. For no additional charge, they will deliver a continental breakfast to your room. Also, the mini-bar contents are free of charge. It's nice not to be charged for bottled water. Everyday at 4 pm they have a lovely little spread of olives, etc. with wine. This was just the most comfortable place I could have imagined staying and I think my favorite hotel that I've ever stayed at.
- Official Description (provided by the hotel):
- The Firenze Number Nine is a hotel unique in its genre, for completeness of service and attention to detail, situated in the heart of Florence, the capital of Humanism, of Renaissance, of Arts and Science and inspired by a number considered in the past, to be sacred. ... more less
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