I stayed at the Europa for 3 nights in October 2013, whilst on a business trip. I was so pleased and lucky to stay at the hotel. The Europa is located right in the centre of the city, but I didn't here any street noise from my spotless, spacious and well appointed room. I had a double with an inward looking courtyard balcony. The balcony was a great little place to sit and drink coffee in the morning, surrounded by wonderful pot plants, citrus fruit and pepper plants. Breakfast is excellent and the staff, Robert (Roberto) and Miriam do their utmost to make you feel welcome and at home. I can honestly say that this hotel is the best 2* hotel I have ever stayed in. I often stay in 3* & 4* hotels in major cities that don't come close to the level of service you receive at the Europa. I will be re-visiting Florence in the spring with my wife and 4 kids, and I will look no further than this hotel. Book with confidence.