The Hotel reception is situated on the second floor you can either use the small open cage lift or the stairs. Miriam & Robert are really helpful and make you feel at home as soon as you walk through the door. The room was modest but very clean and tidy with a wonderful view through our opening shuttered window of the Duomo and red tiled tuscany roofs. Nice clean bathroom with shower. Continental breakfast is provided which includes fruit cocktail, bread, cheese, ham, boiled eggs, fruit tart and cereal. Whilst the hotel is of a good standard its the location of the Hotel that really stands out, it is only a couple of minutes walk to the Duomo and 3 or 4 minutes walk to Academia the museum where the Statue of The David is situated. The Ponte Veccio is only about 10 minutes walk from the Hotel and the Palace Pitta around 15 minutes walk away. There are lots of good restaurants within a few minutes walk from the Hotel. We would stay here again if we return to Florance.