I stayed at Europa in May with my mom, sister, neice and daughter - we had an excellent stay! I also stayed in 2008 with my husband. My daughter and I were lucky enough to be able to return in October for some shopping and spent 4 nights at Europa. It is a perfect base for everything in Florence - walking distance to the sights, restaurants, and shops and close to the train station. The breakfast is not fancy, but satisfying and the owners could not be nicer!! Perfect cappucinos every morning!!! We feel like we are coming home when we arrive and nothing is too much trouble for Miriam and Robert. Mama is sweet and always busy and smiling!! We had a beautiful room with a view and enjoyed the nice hot steamy shower. The building is old and has history - I love staying in historical buildings - the thick walls bring quiet nights and coolness from the heat of the day. We took their reccomedations from Miriam for Za Zas restaurant and have had some of the best meals of our trips there. I am watching a blizzard out my window right now and would give anything to be back in Florence!! See you soon!