Great position ..from some of the rooms you can overlook the city of Florence.
very nice staff..they are always at your disposal and you feel welcome since from the arrival..
and it does not change over the stay.
rooms are renovated and clean..
we had a superior delux with a good space....
one of the best breakfast buffets ever.... great choice and beautiful decoration
the bar in the under floor is not really great, and the restaurant was empty .. probably due to the season.. but the food was good.
the only negative point was that wifi did not work... after a heavy thunder storm over Florence the day before.