The Hotel Davanzati in Florence is an incredibly well run family affair. Fabrizio and his son Tomasso are extremely gracious and committed to excellence. Staying at the Davanzati is as close as you will come to feeling like you have family in Florence. If you stay for a few days you will feel like Fabrizio is your uncle and Tomasso is your cool cousin. They care and it shows. The hotel is immaculate and the rooms are good size and well appointed. The wine and bruschetta happy hour is very nice and offers an opportunity to get to know fellow travelers. The breakfast is fresh and very good quality. It is not a huge buffet, but the baked goods are fresh and the ham, cheese and salami are excellent. The highlight is the made to order espresso and cappucino prepared for you in the room. A bonus was the all day trip arranged for us by Fabrizio with very short notice. The Davanzati has a new company that arranges various tours. We took the Tour of Tuscany referred to as :Chianti's Best" that visits Siena, San Gimignano and Monteriggioni. It is nice to see the beautiful area outside of Flroence. You get a good perspective on the general area, including a tour of a very nice local winery in the Chianti Classico region. Part of the tour is eating a plate of ham and cheese while tasting 4 wines. Buying wine is not required, but it is hard not to buy at least a couple bottles of wine. The wines are high quality and the prices seem reasonable. If there was any pressure to buy, I would have been totally turned off. Our driver, Valerie, spoke excellent English and was extremely professional. He picked us up at 9:00 and delivered us back to the hotel about 9 hours later, just in time for the wine happy hour. At first I thought that the price of 110 Euros per person was high (credit card), I actually now think that it was a very good value. I highly recommend it. Needless to say, my family and I had a great stay at the Davanzati. I don't know how he does it, but despite all the guests that come through the hotel in a year, Fabrizio has a unique way of making you feel special. The amazing thing is that it is sincere..