Just returned from 5 nights booked through a well known special offer organisation. Initially in very basic , strongly smelling of smoke, not up to expectation, room. Wrote to organisation and being fair they acted immediately and we were upgraded to a room nearer our expectation.
Hotel is well positioned , 5 min walk to San Marco piazza and literally walking distance to all major tourist areas. Our upgraded room was comfortable, but certainly lacked any luxury. There was a kettle in the room but no milk and calling room service proved futile as it was after 11 and I was told not possible. Equally not able to get any room service prior to 7.30 so no use if need to be at an early meeting point. Breakfast was disappointing tinned fruit , plenty cheeses and meat but choice fresh fruit limited to apples.
Our bathroom was ok, small and water only warm on two occasions. Lots mould on shower door and bath edges.
The free wifi was intermittent at best , only one device per room and max 30 mins in any session managed. Initially told couldn't have 2 connections but this was overturned when we wrote to the organisation.
On the plus side the girls in reception were very friendly but clearly not able to deliver the service that is surely expected in this grade of hotel if no other staff on duty. Would only recommend as a good location to base a stay in this stunning city, but not if looking for any luxury or real comforts.
- Official Description (provided by the hotel):
- Design, art and business in a 4-star Hotel in Florence. The Academy of Fine Art and the David statue are just round the corner! The ideal location for business or leisure visitors, Hotel Athenaeum in Florence is where contemporary design, modern style and classic materials skillfully combine with art and culture. Hotel Athenaeum’ strategic location in the heart of Florence is the perfect starting point for visitors willing to discover the town or business people alike. The Hotel offers a top international service and a warm welcome.Hotel Athenaeum has 60 rooms, a conference room, a restaurant, a bar and a capacious private garage. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Priceline, TripOnline SA, Hotels.com, Venere, Agoda and Odigeo so you can book your Athenaeum Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Athenaeum Hotel Florence