We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect location, nice rooms, service a bit inflexible” 3 of 5 stars
Review of Hotel Benivieni

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel Benivieni to your Saves list
Hotel Benivieni
3.0 of 5 Hotel   |   Villa delle Oche, 5, 50122 Florence, Italy   |  
Hotel amenities
Ranked #140 of 461 Hotels in Florence
Dublin
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
“Perfect location, nice rooms, service a bit inflexible”
3 of 5 stars Reviewed May 4, 2012

This hotel cannot be faulted for location or the rooms. They are nice, clean, comfortable and great value. However the service was mixed depending on who was on the desk. We had friends living in Florence who took us out to resurants, aperitifi and drinks and so regularly came back to the hotel around 11pm. The front doors were alwyas locked which meant knocking and waiting for them to come let us in. At one point one guy refused to approach the door to even unlock it before seeing our door cards, which seemed a bit rigid and unfriendly. Breakfast was also very policed with a rope being hung up outside the breakfast room on the dot of the end time for breakfast. My partner arrived at 9.30 am and found his way barred even though that was the end time. The room doors were also a bit annoying, they buzz loudly everytime you swipe the door cards, as loudly as a house doorbell, which you can hear in your room if your neighbours are entering theirs. Aside from that this was a lovely place to stay and being so near to the Duomo was a very big plus.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

409 reviews from our community

Traveler rating
    249
    111
    26
    8
    15
See reviews for
97
195
28
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cleveland Heights, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 30, 2012

Just returned from Florence and my fifth stay over 10 years at the marvelous BeniVieni Hotel; a hidden jewel in Florence. Literally "due passi" from the Duomo and the Piazza Repubblica, and a very easy 15 minute walk from the train station Santa Maria Novella the location is unbelievable. The property is super modern and clean, and small....everything that I like. But what makes the hotel hum is the love of the family that is on the premises every day, Inez, Sonia, Paulo, and the rest of their family. No fuss, no drama, just tender loving care, plenty of advice for the unknowing visitor, and small enough that they know each guest personally. I am positive that the hotel stays busy from very satisfied referrals. I continue to send friends there whenever I get a chance.

Room Tip: All the rooms are great......I love the bells of Giotto's bell tower which you can hear at 7:30...
See more room tips
  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed April 29, 2012

We stayed here for 1 night. We chose based on the location and price. The location was great. The room was clean. Yet, there was aweful street noise from 9 pm (crowds in the nearby bar and restaurants), 12 am (shouting from pedestrians), and early morning (dumpster trucks passed several times). It was a horrible experience and I wouldn't recommend this hotel to anyone.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Nebraska
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 18, 2012

We found this hotel by accident! We were staying somewhere else, and it was horrible! My husband got up in the morning to try and call the online vacation service we had used to help us into another hotel, and they were most unhelpful! So he started wandering around Florence. He almost missed it, but once in, the family that owns the hotel were so caring, and helpful and understanding of our situation. They had a wonderful room available, and we walked the block from our old place to the new. The hotel is clean, bright, inviting. The breakfast spread every morning was delicious. Othe owners are very friendly and helpful. They gave gave us great tips to local restaurants to try, and wonderful directions for us every time. I would most definitely stay there again!

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snohomish, Washington
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 15, 2012

Absolutely the best place to stay in Florence! The hotel is located near the center of town such that everything is a close walk, seemed like everything was a 5-10 minute walk for travel time - including the Duomo which was about a half block away. The train station is about a 10 minute walk, however we drove and used a near-by garage that delivered the car to the hotel when we were ready to leave. The hotel was able to accommodate the four of us in one room. The beds are comfortable, and the bathroom is good size with a shower. A light breakfast is included each morning.

For us, it was the warm welcoming we received from the family that owns and operates the hotel. They all made us feel like they had invited us into their home and wanted to make sure we enjoyed ourselves in Florence. The son and daughter - Paolo and Sonia - mostly run the hotel, but sometimes mamma (Ines) is there as well. All are really great people.

Sonia and Paolo both recommended some top notch restaurants for dinner, and made us reservations. In Italy it is always a good idea to make reservations for dinner, and always ask the concierge about a restaurant before going so that you don't end up in a tourist trap. Sonia and Paolo recommended the Natalino and Ristorante Paoli - both were outstanding!

Florence is a beautiful city to visit and staying at the Benivieni made the trip even more enjoyable. We plan to go back and we will stay at this hotel again, and will recommend this hotel to our friends and family.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rabat
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 30, 2012

Lovely hotel in a perfect location. It is easy to find, close to everything you want to see, and the staff was very helpful. Breakfasts were delicious and the dining room was very relaxing. The single room was quite tiny, but the bed was comfortable for a single. It was perfect for three nights! Would definitely recommend.

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albany
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2012

We stayed in Benivieni Hotel for three nights. It is a small family owned hotel, located on a very quiet small street just a block away from the Duomo. So the location is perfect and most major tourist attractions in Florence are a short walking distance away. We had a triple room on the second floor facing inside. The room and the beds are small but big and comfortable enough for us. If you are over 200 and taller than 6, they might be a bit small. The buffet breakfast is continental (cold food) and is not open until 7:30AM. I booked the air-hotel-multi-city Italy trip as a package through Expedia so I am not sure if I got a good deal or not but I enjoyed my stay there. Staff are very friendly and easy going. They called a cab for us to get to the airport the day when we leave.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Benivieni? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Benivieni

Address: Villa delle Oche, 5, 50122 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Airport Transportation
Hotel Style:
#93 Romantic Hotel in Florence
#108 Family Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Benivieni 3*
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Hotel Benivieni reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Benivieni Hotel Florence

Owners: What's your side of the story?

If you own or manage Hotel Benivieni, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.