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“Great choice” 5 of 5 stars
Review of Bellevue House

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Bellevue House
via Della Scala 21, 50123 Florence, Italy   |  
Hotel website
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Hotel amenities
Ranked #38 of 521 Florence B&B and Inns
Danville, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great choice”
5 of 5 stars Reviewed yesterday NEW

Great stay, easy walk from SMN train station, ~10 minutes walk to the Duomo etc. Huge room. Proprietor had some restaurant recommendations near the hotel but just outside the main tourist areas, which turned out to be great. Only catch is hotel is on third floor, with no elevator. No problem for us but might be for some, although the hotel staff will help with bags.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
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29
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
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  • Russian first
  • Spanish first
  • Any
English first
Macon, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

We are so glad to have our first review we have ever written for TripAdvisor be for the Bellevue House, and it's owners Allesandro and his father Luciano! Before we had even reserved the room, Allesandro wrote a customized informative e mail giving us much information that was helpful in confirming that we wanted to stay at the Bellevue House. Once we confirmed, and gave Allesandro some more specific information about our itinerary and side trips, he sent another custom e mail with a jpg map of the Bellevue location, written directions from the train station, a SITA bus schedule for day trips to Sienna and other Tuscan towns, and gave options for tours he could arrange if we did not want to utilize local buses. He was candid about the 91 steps in case that was an issue, and that there is no breakfast, but offered to carry our luggage (and did carry my wife's once we arrived; I chose to carry mine), and gave what turned out to be truly incredible restaurant recommendations and breakfast options. If you are in decent shape, I would not give any concern about the steps. He mentioned other services and amenities of the Bellevue, and offered to make museum reservations if we desired, and gave websites if we wanted to do this on our own. He included some web links to weekly English speaking magazines about Florence and Italian culture. He was so helpful that my wife said she felt like he was an old friend before we ever met him! Once we arrived in Florence's Santa Maria Novella train station, it was a 6 minute walk with rolling luggage to the Bellevue House. This was our third trip to Florence, and you can not beat the location. Allesandro was eager to help with multiple maps, pamphlets, and cards with local restaurants for specific meals, laundry facilities, Bancomat locations, bicycle rental companies, and even maps for cycling in Chianti. He was genuinely interested in helping us, and marked up a Florence map for us. There was a large amount of other helpful literature in the hallway. We stayed in the Magnolia Room for 4 nights, with an operable window that opened to an inner garden area, and the dome of San Paolino and San Salvatore Ognissanti were visible, and the quintessential Italian bells could be heard if the glass was opened. Our room had a comfortable king size bed, air conditioning, mini-refrigerator,very good quick wi-fi, the largest bathroom of our 12 day trip (and was recently renovated), with some bath lotion unique to the hotel, and other amenities. The room was very quiet and night, no street or other noise. Bath towels are thick, not the napkin type you sometimes have. Most of Allesandro's restaurant recommendations were also within 3 to 4 minutes of the Bellevue, and were full of locals, and the food was some of the best of the trip, and did not bust the bank. Adjacent breakfast cafe is 20 feet away! The Duomo is not more than 8 to 10 minutes away. The bus station to Sienna or Chianti, etc. is 5 minutes away. I had my 50th birthday on my last day there, and could not have asked for a better place or family to mark this occasion with, and Allesandro and Luciano were the first to say happy birthday! We can not wait to return, and obviously highly recommend the Bellevue House!

Room Tip: The Magnolia Room has an exterior view and it and the bathroom are very spacious.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

I booked this hotel for next year for my mother and I, however what I didn't realise was that the hotel was located on a high floor; and my mother was unable to climb the steps. After requesting a lower floored room, unknowingly due to my own fault that this wasn't possible, I received a personal email from the manager at Bellevue House noting me that they cancelled the booking for us (unrequested), and informed us that it would be difficult for my mother to climb the steps, and then offered to re-book the hotel for us if we felt like this wasn't an issue. I've never dealt with a more professional or caring hotel before; a hotel who was prepared to give up their business intentionally because they knew that it wouldn't be enjoyable for us when we arrived since the steps just wouldn't be a possible option.
Great customer service and can't wait to book this hotel again when I travel solo.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luciano, Proprietario at Bellevue House, responded to this review, November 1, 2014
Thanks Maddison...well, then at the end everything was resolved, we really hope that you and your mom will have a nice stay in our city, for 2015 there are a lot of awesome events already scheduled. and we'll see you some other time in the future, have a nice WE, Luciano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lantzville, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

Genuine hospitality! Don't be fooled by the exterior; the interior is a delight. We loved the Victoria room. Enjoyed our meals at their recommended restaurants. Took their advice regarding the sights of Florence. (Loved the olive shower/bath lotion!) Great location! We will return. Thank you for adding to our Italian memories!

Room Tip: Victoria room. At the back.
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 10, 2014

Three adults stayed five nights exploring Tuscany and Florence. As others have pointed out this family run hotel has a great location with many sights within walking distance. Alessandro and family were very helpful with directions and recommendations. Their restaurant recommendations were wonderful. Room was very large and bathroom of good size.

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
5 of 5 stars Reviewed October 8, 2014

I never had as good as communications with the hotelier like Luciano and his family. Nothing is bother for them. They even offered us mosquito repellent spray for going out in the evening!

Liked personal touch and made us so welcomed as a long lost family. Thank you so much. I would return to your hotel some time in future for sure.

とても親切なご夫婦と息子さん一家で経営されている伝統的なホテルです。 バスはありませんが、たっぷり浴びれるシャワーがあり、お部屋もとても広く快適です。 1リットルのペットボトルに入ったお水も毎日置いてくれます。 エレーベーターがなくても荷物とかは息子さんがホイホイと上まで持って行ってくれます。 93の階段ですが、とても低く出来ているのでさほど辛くありません。 何といってもサンタ・マリア・ノッヴェラの薬局のまん前という立地、駅からも5分という便利さは最高です。

Room Tip: Rooms facing the street might be a bit noisy for the light sleepers.
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  • Stayed October 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 5, 2014

We stayed only 2 nights and wished we could have stayed longer but we were touring Italy. Bellevue House is just such a Gem and the family was just so helpfull and we really would have liked to get to know them better. There recommedation for places to dine were excellent and we had some of the best meals of our trip at the most reasonalbe prices Thanks to Luciano. Our room was AMAZING it was extremely big clean and quiet. The sheets on the bed were a wonderful quality a step above any we experienced on our vacation. As a couple in our sixties we found that the map that was given to us by Luciano was just so much more detailed then we received anywhere else and very helpful and easy to follow it was not just one of those tear off a sheet maps given by most. Luciano kindly highlighted all major attraction. We felt very safe knowing there was a family member always close by. There are a lot of stairs but well worth the climb. The location with only being 5 minutes from the train station and within walking distance to all attraction is excellent and we felt completely safe walking the in the area. Thank you also to this wonderful family for all the emails and detailed directions on how to get to Bellevue House and for letting us share in your beautiful historic Hotel.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bellevue House

Address: via Della Scala 21, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #38 of 521 B&Bs / Inns in Florence
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
Guest House close to Santa Maria Novella Square opposite the famous Pharmacy-museum. The property is on the last (3rd) floor of a nice 15th Century Palace (Palazzo Riblet). We do not have a lift, but we are always happy to help guests carrying heavy luggage up the stairs. All our rooms are equipped with AC, TVSAT, electronic safe, electric kettle with several types of teas, free WiFi, hairdryer and mini fridge ( not a minibar ) in all rooms. Complimentary mineral water on arrival.First-class linen and quality toiletries in the bathrooms. We can book museums on request. ... more   less 
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Also Known As:
Bellevue House b&b
Bellevue House Hotel Florence

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