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“Lovely place to stay” 4 of 5 stars
Review of Santa Maria Novella Hotel

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Santa Maria Novella Hotel
4.0 of 5 Hotel   |   Piazza Santa Maria Novella 1, 50123 Florence, Italy   |  
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Hotel amenities
Ranked #28 of 461 hotels in Florence
Lucerne, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Lovely place to stay”
4 of 5 stars Reviewed September 12, 2013

We found the hotel & staff very friendly. Was rapt to find tea & coffee making facilities in our room, first time after 2 weeks of travelling-much appreciated.The lady in the bar asked if we had been to their rooftop area, it's a beautiful view over the piazza, great for a drink with dips & bikkies. Only negative is that the hotel nameplate is very small & is hidden behind a shrub.

Room Tip: We had room 101, easy to walk too rather than using the lift & also had views of the piazza.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,052 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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English first
Dalhousie Junction, New Brunswick, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2013

Loved my experience here in Florence!! Wonderful hotel and amazing staff!! Great location, only 5 mins walk from the train station! The rooms are clean and we had a balcony that we could sit outside which was lovely!! Highly recommend this place when in Florence!! :)

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 8, 2013

One of our favorite hotels during our stay in Italy. The proximity to the train station could not be closer. Our tour company set up a taxi, but we felt a bit silly when they drove us as we most certainly could have walked with our luggage. Our room was spectacular! We had two round balconies that made me feel like a princess! Our bathroom was beautiful and rather large. Our room had a wonderful décor and plenty of room for our luggage. The staff were all incredibly friendly, and the breakfast hit the spot with pastries, cheeses, meats, juice, ect. The hotel is close to everything - shops, many restaurants, and tours. When we come back to Florence we will most definitely be staying here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Loreto, Mexico
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed September 8, 2013

We were very happy with the SMN hotel--it is indeed in a very privileged location, and in Florence, that is a pretty big deal. Our room overlooked the very busy PiazzaSMN, but whennthe windows are closed, is was almost impossible to hear any street noise. Quite amazing. Very large room for Europe. Would return for sure.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guangzhou, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2013

The hotel is not far away from the train station. It is about five minute's walk. The location is wonderful. It is on a wonderful piazza, near a church. There is a balcony in room. We could enjoy the good view of the piazza. And it is not quiet until very late at night.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Orlando, Florida
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

we have stayed here several times...eazy walk to train station..great breakfast..eazy walk to all the statue holding buildings..great rooms...nice staff....the bathroom plumbing and fixtures are a lot of fun to play with..

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaithersburg, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2013 via mobile

We were there for 3 nights and we would definitely come back if we go back to Florence. The location is wonderful. The staff was awesome... Everyone was very helpful and friendly...always bad a smile on their faces all the time including the staff at the breakfast room. The hotel is cozy and very clean. We traveled with baby and highly recommend this hotel!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Maria Novella Hotel

Address: Piazza Santa Maria Novella 1, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#15 Family Hotel in Florence
#18 Luxury Hotel in Florence
#19 Business Hotel in Florence
#28 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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