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Santa Maria Novella Hotel: Traveler Reviews

4.0 of 5
Piazza Santa Maria Novella 1, 50123 Florence, Italy
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Hotel amenities
Santa Maria Novella Hotel
Ranked #17 of 472 hotels in Florence
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800 reviews from our community

Traveler rating
    558
    198
    31
    3
    9
See reviews for
Families
130
 
Couples
454
 
Solo
28
 
Business
40
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Geelong
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“Great Choice”
5 of 5 stars Reviewed November 30, 2012

The hotel was fabulous. The room was large and beautifully serviced. Could have happily stayed in the bathroom and it was such a relief after a lot of travelling to have a generous bathroom. The room was right on the square and a food market set up in the square the day we arrived so as well as sampling fine local produce, we loved the atmosphere it provided. The hotel was steps from the main train station and chosen because we came from Venice by train and left for Rome by train. As well as being convenient to the Dome and the Ufizzi and the Ponte Vecchio and a host of other lovely spots, you walk through some very tempting shopping spots. As well it was convenient for a quick train trip to Pisa for the day. The tourist bureau is also nearby. Staff were professional...ie. helpful and pleasant without being obtrusive. I could not recommend this hotel highly enough. Just go! We too, were fooled by the lack of signs but a small snag at the start very much outweighed by the facilities. Breakfast was also fabulous with beautiful local produce and freshly baked goodies. Also, felt very safe....important in Italy for two more mature women. Don't forget to visit the rooftop terrace. There is an ambulance station across the square but luckily people stayed safe and we weren't bothered too much by sirens.

Room Tip: View of Santa Maria Novella Square is great if you can have a room that faces the square.
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Cats7911 about Santa Maria Novella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Lovely hotel”
5 of 5 stars Reviewed November 22, 2012 via mobile

My wife and I stayed at this hotel for three nights and would have no hesitation in recommending it.

The staff are all very pleasant and courteous. The room had clearly been refurbished recently and although we found the decor a little overpowering for our taste it was very presentable and comfortable.

The bathroom was spotlessly clean and featured a lovely rainwater style shower. Our room did not have a bath which we missed.

Overall we enjoyed our stay at the hotel and the breakfast each morning was appetizing with cappuccino to die for!

Was this review helpful? Yes 1
Ask JimmaJnr about Santa Maria Novella Hotel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“My Favorite Hotel in Italy”
5 of 5 stars Reviewed November 20, 2012

Just steps from the train station, reasonably price, The Santa Maria Novella has its old world charm while being conveniently located. Duomo is your backyard and "David" a few blocks away. Fantastic restaurants surround the hotel. The staff was terrific in every aspect of our stay. I can't wait to go back

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Amy O about Santa Maria Novella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfrordshire, UK
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Very convenient”
4 of 5 stars Reviewed November 19, 2012

This was a good choice to stay at and well located for all the tourist traps. We got there late one evening and it could do with a slightly larger sign as it was difficult to see a brass plate behind a shrub. Nice rooms. Tourist tax was a not a very nice surprise they should build that into the room rate. Very nice choice of breakfast.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by CPM1Bedfrordshire_UK for Florence
Ask CPM1Bedfrordshire_UK about Santa Maria Novella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Protaras, Cyprus
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Florence hotel”
4 of 5 stars Reviewed November 16, 2012

It is a nice hotel, on the square, walking distance from the station, restaurants, shops.
The staff is very helpfull for restaurants and directions.
On may the weather was very good, quite hot except the last day was very windy and raining.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Gigis2012 about Santa Maria Novella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Maria Novella Hotel

Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella
Address: Piazza Santa Maria Novella 1, 50123 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotels in Florence
#11 Luxury Hotels in Florence
#13 Family Hotels in Florence
#16 Business Hotels in Florence
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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