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“Very convenient” 4 of 5 stars
Review of Santa Maria Novella Hotel

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Santa Maria Novella Hotel
4.0 of 5 Hotel   |   Piazza Santa Maria Novella 1, 50123 Florence, Italy   |  
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Hotel amenities
Ranked #27 of 461 Hotels in Florence
Bedfrordshire, UK
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Very convenient”
4 of 5 stars Reviewed November 19, 2012

This was a good choice to stay at and well located for all the tourist traps. We got there late one evening and it could do with a slightly larger sign as it was difficult to see a brass plate behind a shrub. Nice rooms. Tourist tax was a not a very nice surprise they should build that into the room rate. Very nice choice of breakfast.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,084 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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Protaras, Cyprus
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 16, 2012

It is a nice hotel, on the square, walking distance from the station, restaurants, shops.
The staff is very helpfull for restaurants and directions.
On may the weather was very good, quite hot except the last day was very windy and raining.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Port of Spain, Trinidad
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed November 15, 2012

Extremely helpful, knowledgeable and friendly staff. The rooms were very clean, comfortable and had everything we needed. The restaurant recommendations by the front desk did not ever disappoint and being within walking distance to most of the attractions in Florence was a great bonus.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westchester, NY
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 14, 2012

Santa Maria Novella was our first choice for a return trip to Florence having stayed there three years ago. The staff could not be friendlier, the common rooms downstairs are luxurious and cozy. The rooms are clean and have wonderful fixtures and tiles in bathrooms. Staff is wonderful and all questions are answered promptly. The staff alone would make this hotel perfect but the location is central and convenient and charming looking right out over the small piazza. This is the best choice you can make in Florence. Bravi!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Whitehall, MI
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 13, 2012

We finished our trip to Italy in Florence at the Hotel Santa Maria Novella. Just a very short walk from the train station and we were immediately upgraded to a larger room upon check in. Our room was beautifully appointed and we overlooked the piazza and had a wonderful view of the Cathedral. The room was immaculate and the sheets were crisp and starched. The bed is very comfortable.The bathroom was huge and all marble. The breakfast room is gorgeous with sterling silver coffee and tea service and while the breakfast is buffet everything is refilled promptly and the food is very good. The service here from the front desk to the bar is the highest caliber. We asked the front desk the night before our very early departure for a wake up call and to reserve a cab. He arranged to have a breakfast packed for us for the ride to the airport. The location is perfect and everything in Historic Florence is within easy walking distance.
This is the only place I would stay in Florence.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2012

The hotel is very good and it's in a central, perfect for visiting the center of Florence. Santa Maria Hotel is an historic and quaint hotel.
The room was very good and ambles. I especially enjoyed the common areas, very comfortable and luxurious.
There are two reading rooms that are comfortable and suitable to relax.
In addition, the room where breakfast is served is very nice.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saginaw, Michigan
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 11, 2012

This is a first class hotel, with a central location to the train station, restaurants and exhibits. This would be a destination that I would return to in the future. Walking distance from all the prime locations - you should walk from the train station and have your bags delivered since it is only a 5 minute walk and the taxi ride takes 20 minutes.

Room Tip: Get a room overlooking the church.
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Maria Novella Hotel

Address: Piazza Santa Maria Novella 1, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#17 Family Hotel in Florence
#18 Luxury Hotel in Florence
#19 Business Hotel in Florence
#26 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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