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Santa Maria Novella Hotel: Traveler Reviews

4.0 of 5
Piazza Santa Maria Novella 1, 50123 Florence, Italy
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Hotel amenities
Santa Maria Novella Hotel
Ranked #18 of 472 hotels in Florence
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800 reviews from our community

Traveler rating
    558
    198
    31
    3
    9
See reviews for
Families
130
 
Couples
454
 
Solo
28
 
Business
40
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Whitehall, MI
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Perfect in every way!”
5 of 5 stars Reviewed November 13, 2012

We finished our trip to Italy in Florence at the Hotel Santa Maria Novella. Just a very short walk from the train station and we were immediately upgraded to a larger room upon check in. Our room was beautifully appointed and we overlooked the piazza and had a wonderful view of the Cathedral. The room was immaculate and the sheets were crisp and starched. The bed is very comfortable.The bathroom was huge and all marble. The breakfast room is gorgeous with sterling silver coffee and tea service and while the breakfast is buffet everything is refilled promptly and the food is very good. The service here from the front desk to the bar is the highest caliber. We asked the front desk the night before our very early departure for a wake up call and to reserve a cab. He arranged to have a breakfast packed for us for the ride to the airport. The location is perfect and everything in Historic Florence is within easy walking distance.
This is the only place I would stay in Florence.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask randyanddebbie about Santa Maria Novella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Perfect position”
5 of 5 stars Reviewed November 13, 2012

The hotel is very good and it's in a central, perfect for visiting the center of Florence. Santa Maria Hotel is an historic and quaint hotel.
The room was very good and ambles. I especially enjoyed the common areas, very comfortable and luxurious.
There are two reading rooms that are comfortable and suitable to relax.
In addition, the room where breakfast is served is very nice.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LanaDu about Santa Maria Novella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saginaw, Michigan
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Florence Experience”
5 of 5 stars Reviewed November 11, 2012

This is a first class hotel, with a central location to the train station, restaurants and exhibits. This would be a destination that I would return to in the future. Walking distance from all the prime locations - you should walk from the train station and have your bags delivered since it is only a 5 minute walk and the taxi ride takes 20 minutes.

Room Tip: Get a room overlooking the church.
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California, United States
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Right on the Square”
5 of 5 stars Reviewed November 10, 2012

My friend and I stayed here in Aug. 2012. It was the most luxurious place we stayed in Italy but very reasonably priced. Huge bathroom. Very comfortable bed. It was close to the train station and right on the Plaza Santa Maria Novella but quiet. The breakfast room was lovely and the breakfast delicious and plentiful- lots of choices.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Joan W about Santa Maria Novella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Dominguez, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Charming, warm friendly enviorment”
5 of 5 stars Reviewed November 9, 2012

Nice location, walking distance to everything! Rooms are a very nice size, the room I had overlooked the piazza square and the Basicillia, enjoyed people watching from the window. Staff was very friendly and helpful in coordinating side trips.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Koollet4600 about Santa Maria Novella Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Maria Novella Hotel

Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella
Address: Piazza Santa Maria Novella 1, 50123 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotels in Florence
#12 Luxury Hotels in Florence
#14 Family Hotels in Florence
#16 Business Hotels in Florence
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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