Hotel location is perfect for those who like to be close to centre, but love to save money and don't mind 10-15min walk. Late at night - area around the hotel might seem sketchy, compare to lively day atmosphere, but we didn't have any problems and always walked to hotel from centre. Rooms are funky, but lacking simple approach to turning everything on&off. They have some type of a controller close to bed with variety of buttons to activate different sorts of lights and illumination within the room. It's cool - but when you are leaving the place and want to turn everything off - it's a little complicated. There are wall-switches but go figure out. Bathroom is transparent, so if someone is coming to your room while your wife is taking a shower - they will have a show to watch. We also had trouble with air-conditioner that was dripping somewhere inside the ceiling (no signs of water or stains, but sound wise - continuous drops). Staff was trying to help out, but it's not like we were staying for the whole week and had time to wait for mechanic. On a good note - breakfast area, staff and actual breakfast were wonderful, hotel has food even late at night, so after late check-in - we were able to sit outside on the patio with a glass of wine and have some variety for the dinner (not just pizza & sandwiches). Reception staff really helped us with a taxi and fast checkout, while we were rushing to our train. So - overall it's good hotel with a character. Keep it up!
I wouldn't choose first floor next time.To feel safe you have to close windows first and then in...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations.
We have taken note of your opinion, located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
UNA Hotel Vittoria is a new emotional expression for a hotel planned to amaze guests with its extraordinary modern design realized in the 84 rooms and in the public areas of bar, restaurant and conference rooms, evocating the ancient Florentine spirit of hospitality.
Our rooms are checked by the Housekeeper, malfunctions repaired same day by our maintenance staff. We are sorry to note that in his case the procedure has not been applied in a perfect way.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
Wishes to have you again our Guest, I send you my best regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.