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“Excellent stay” 5 of 5 stars
Review of UNA Hotel Vittoria

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UNA Hotel Vittoria
4.0 of 5 Hotel   |   Via Pisana 59, 50143 Florence, Italy   |  
Hotel amenities
Ranked #113 of 458 Hotels in Florence
Certificate of Excellence 2014
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Excellent stay”
5 of 5 stars Reviewed January 29, 2013

we recently stayed here and we loved our stay here. The staff are lovely, they are very helpful and friendly. They helped us book some great restaurants. Location is great, away from the main touristly drag in a residential area. and the breakfast if very good. its great value for money. overall a good experience. we would stay again. stylish rooms we loved the bathrooms.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M L, Direttore at UNA Hotel Vittoria, responded to this review, February 3, 2013
Dear Guest,
I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.
We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Wishes to have you again our Guest, I send you my best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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938 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Algiers, Algeria
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 29, 2013

Excellent hotel experience in Una vittoria hotel! the rooms even small are very fancy and nicely decorated (becareful of the shape of the bed which could hurt your feet!). The area is not far from historical center (15mn walk) and from The main railway and bus station. Breakfast was very good and sufficiently varied in a design area. If you appreciate walking around the arno choose, but avoid if you plan to be directly in the city historical center. Would definitely be back again!

Room Tip: Take a room with bathtub (some doesn't have!)
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  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M L, Direttore at UNA Hotel Vittoria, responded to this review, February 3, 2013
Dear Rafik,
I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.
We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Wishes to have you again our Guest, I send you my best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

I have stayed here twice, and both times were wonderful. I love downtown, but especially love this area, as its more residential with "local" flavor, great restaurants and shops nearby, and still within walking distance to downtown(over the Arno).
The breakfast is good in the mornings with lots of variety. The staff is friendly and accommodating. They even have soy milk (latte di soya)!
The rooms are so cute (with a full body painting of a renaissance man or woman on the whole font door, giving the hallway character, as if to prepare you for the cool, modern room within. The beds are comfortable and room is trendy and clean, with little details of traditional Florence, (like the window shutters).
One complaint only: the tub is very awkward to step in to! But, that never stopped me from staying there. On site parking is convenient. You must pay per day, though.

Stayed June 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M L, Direttore at UNA Hotel Vittoria, responded to this review, February 3, 2013
Dear Guest,
I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.
We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Wishes to have you again our Guest, I send you my best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 3, 2013

Have been meaning to write this since our trip in August 2012.
We booked this great hotel fairly last minute and enjoyed every moment of our stay.
We loved the rooms even though the workings of the bath/shower took a lot of getting used to .
All the staff were great, booking us a table at a restaurant for the Saturday night. Particular mention to the bar man and the driver of the shuttle bus.
Breakfast was great.
Yes location is a little far out but that added to the tranquility and it was only a twenty minute slow (it was scorchio)walk to the centre.
I would definately stay here again

Room Tip: Go superior if you dont mind the glass walled shower !!
See more room tips
  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
130 reviews 130 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 21, 2012

Ok, its a bit out of the way but hey, the walk to the Ponte Vecchio is great. Plenty of shops and great artisans on the way. The rooms are clean and functional but we could not breathe because it was stiflingly hot. Did not have a clue how to turn down the heat so slept with the window open.

Check in was ok but wished the gentlemen whom helped us to our room with the luggage would spend a few minutes educating us about the various functions of the room.

The problem I have with this place as follows:

Internet is not free and a big rip off. EU25 for 24 hours. We signed on for their so called special of EU10 inclusive of the mini bar, which was a bottle of water and a bag chips. Had to go through this entire process of registering and then signing before they gave us a password only then to be told the wifi does not work. In their defence, they did solve the problem the next morning but we had to pay EU3 for a 30 minutes.

On check out we decided to pay by cash only to be told they did have change for EU500. So I said I would go to the bank across for the hotel to get the change. The bank also did not have changed so I had to come back to the hotel and see what they could do. Fortunately they called a shop around the corner whom provided them with change for EU500. When I asked them why a hotel did not keep change they simply told because of security reasons.

So if they are worried about security so much that they refuse to keep change in their kitty at night how on earth do they ensure the safety of their guests?

Room Tip: If traveling in Winter make sure you ask them how to adjust the heating in the room.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M L, Direttore at UNA Hotel Vittoria, responded to this review, January 7, 2013
Dear Guest,
I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations.
We have taken note with regret of your opinion, all of our staff is trained to establish a friendly relationship with the Guests and to follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
Please accept our sincerest apologies because we didn’t find out how to satisfy your expectations.
We hope that you could give us an opportunity in the future to demonstrate you our professionality and carefulness of our services.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 11, 2012

The room was great, with outstanding interior design.

It was at least 15-20 min from here to il Uffizzio. I dont mind walking but going back to the hotel after a whole day of walking around was a bit tortuous.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2012

We stayed overnight at the UNA Vittoria after our stay in Rome and on our way to Venice. We picked it because of the unusual decor and the wonderful price! My daughter absolutely loved this place. She did not want to leave!! It was very different then our hotel in Rome. It had a playful fun tone when you walked in with the lounge area being corky in the seating arrangements. The room we had was PINK, in a big way. But, it was cool too. It had multiple ways to light up the room, a huge TV on the wall and the shower was perfect with a wonderful shower head that you appreciated after a long day of walking. The weirdest part was opening the windows from this art deco hotel and seeing the old ancient city with clothes hanging and old buildings. It was alot of fun to see the contrast. We enjoyed the location and walked everywhere. The staff was pleasant and helpful. The breakfast had everything you could have asked for on the menu.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M L, Direttore at UNA Hotel Vittoria, responded to this review, December 2, 2012
Dear Guest,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.
Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Wishes to have you again our Guest, I send you my best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about UNA Hotel Vittoria

Address: Via Pisana 59, 50143 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#53 Luxury Hotel in Florence
#67 Business Hotel in Florence
#84 Romantic Hotel in Florence
#104 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — UNA Hotel Vittoria 4*
Number of rooms: 84
Official Description (provided by the hotel):
Located in the historical quarter of San Frediano, near the Lungarno, new emotional expression for a hotel planned to amaze guests with its extraordinary modern design realized in the 84 rooms and in the public areas of bar, restaurant and conference rooms, evocative of the ancient Florentine spirit of hospitality. Indoor parking space. ... more   less 
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Also Known As:
Una Hotel Florence

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