2nd hotel in our Italy trip and definitely a unique and trendy experience. The hotel rooms are very trendy with lots of weird/cool quirks. Staff was very helpful. Main point to get is that this hotel is OUTSIDE the main Florence tourist attractions, hence the reduced price for such a nice and trendy hotel (more on this later).

Location: Located in a separate part of Florence. I've read that it's walkable, but we never actually tried (both myself and the wife had a cold). The hotel has a free shuttle that runs in the morning and early afternoon (about 8 runs a day), so we took that whenever possible and took the local bus at other times. The ride is about 5 - 10 min. Very close. The shuttle runs from the Firenze SMN station to the hotel (door to door) so very convenient. The bus stop to town is right in front of the hotel, however coming back is in a parallel street (one way streets), and it's about 3 min walk to the hotel. Just gotta be careful u find out where to stop (ask the front desk and tell the driver), because the bus just flys and you may miss the spot. The hotel itself located in a very local looking area and has a nice supermarket and food options around if you prefer to eat outside tourist areas.

Staff: Very friendly as well. Even though it lacks the bed and breakfast sense of warmth, all the staff was very helpful in answering all your questions and provided good advice

Rooms: Clean and funkly add ons, like LEDs on the walls, open shower concept (the shower has a glass wall to the room, meaning ppl in the room sees you shower!!)

Breakfast: Very big selection. Deli meats, cheeses, croissants, eggs etc. Even sparkling wine in the morning. Also attentive wait staff that always asks if u want coffee, and makes lovely cappuccino with nice foamed hearts!

Overall, it is a UNA hotel - a big chained hotel with lots of guests - but you can see the small touches to make the hotel special. Again have to really not mind the hotel being NOT in the tourist center, but VERY easy to get around. Friendly staff, cool hip environment. Loved it!! and loved Florence!

The hotel was unique, modern and a pleasant surprise. The rooms were very chique and unlike any other rooms we had stayed at. The lobby, bar and rooms had an unbelievable artsy flair! The complimentary breakfast was second to none. The staff was extremely helpful and we recommend you ask them for dinner recommendations! An AWESOME city!!!
ps. Don't miss dinner at Cambi's for their specialty, the beef!

The Four Canucks from Windsor Ontario

hotel! everything about them - the service, the breakfast, the shuttle service, the cleanliness, the amenities, the decor, the location surpasses the three star level - UNA is truly a four star hotel! would definitely come back and highly recommends to everyone. Francesca at the front desk was exceptionally helpful and professional!

The decor of this hotel is very modern and funky. The bed was extremely comfortable. The hotel is about 1 kilometre out from the centre of Florence, but was close enough to walk in to the Ponte Vecchio.

Breakfast buffet had plenty of choice. We got evening meals from the cafe service, but my lasagne one night was microwaved and had not been reheated adequately.

The courtesy shuttle bus to the station was useful. We elected to pay E10 extra per day for unlimited Wifi and minibar use. This was good value.