So near the Duomo and the heart of Florence -- and they have a lift to the third floor.
Marco could not be more helpful. My room was a small twin-bedded off the lobby facing the street (and a view if you stuck your head out of the Duomo) and I was pleased to find it had its own sink. I had a shared toilet/bathroom and never had problems getting in when I needed to -- and it was clean and nearby. Although it is true the first night there was a noisy crowd going by at 2 a.m., and Marco said it could be noisy on a Saturday night, I had no problem with the sound issues on a Wed and Thursday night. Recommended great cafe for breakfast right near by. For the price I paid, this was a fabulous deal and would definitely recommend it to others. But the desk staff leaves by 7 pm and doesn't come back until 8 am so may not be great for very late arrivals.