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“Air con did not work” 4 of 5 stars
Review of La Fortezza

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La Fortezza
3.0 of 5 Hotel   |   Viale Milton 95, 50129 Florence, Italy   |  
Hotel amenities
Ranked #172 of 460 Hotels in Florence
UK
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Air con did not work”
4 of 5 stars Reviewed June 2, 2014

We have just returned from a 9 day stay at La Fortezza. The room was ok - a bit dated but functional and comfortable. The bed was lovely. The staff were very helpful and pleasant, and the breakfast was wonderful. From a location point of view, excellent - about 20 minutes walk to the historic centre. But .............. our air conditioning would not work, so we informed the receptionist on the Sunday morning. He told us that as it was a Sunday he wouldn't be able to get anyone to look at it but he would arrange this. That was the last we heard. Nothing was fixed. On checking out, we mentioned it to the man on reception and he told us 'that is because it is centralised and you have to ask reception to put it on'! If it is such a problem to put the air conditioning on for paying customers, it would be a good idea not to mention it as a selling point in the first place! Also, shocked to find we were going to be charged 12 euros a day to park our car. No mention of this charge (as far as I can see) was made on the hotel description. This added about £90 to the 9 day stay.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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424 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Sofia, Bulgaria
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed in the hotel for 4 nights in April. The hotel is good, located in 15 minutes from Duomo and railway station. Offers all the facilities you need. Breakfast is nice and rich, the people on the Reception were very helpful. The negative is that Internet was very very slow and on the first night we were attacked by some mosquitos. Thanks God, that on the other nights everything was fine and the mosquitos disappeared somehow.
Overall, I recommend the hotel if you are looking for a good value for money and I would stay here again if I am coming to Florence.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timisoara, Romania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 27, 2014

Hotel La Fotrezza it's a good place to stay if you want to spend few days for visit Florence.
The rooms are comfortable and clean and the most important thing the hotel is not far from the visited area from Florence, about 15 minutes by walking.
Also, from the hotel you can walking same 15 minutes till railway station Santa Maria Novella.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Woodbridge, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2014

This hotel was GOOD in all categories. The staff was good, the room was very good, the location, though a little out of the way, was good. The breakfast was ok. The service was excellent - everything we asked for (wake up, cab at a certain time, holding the room key) was done perfectly. The room had a fridge (lifesaver), and A/C, and there is a lap top on the desk, although I did not use it, so I cannot comment on it. No restaurant, so you have to forage a little in town - not an issue. I would stay here again...

Room Tip: Do not get room facing street - way too noisy... also have them hold your room key when you go out...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Punta Cana
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 22, 2014

This was a very nice hotel and the best spread for continental breakfast. It was about a 15-20 minute walk from cathedral and where most of the action is going on. My husband and I didn't mind the walk because we would stop along the way for coffee, gelato or shops. Very friendly and helpful staff. They also have a nice living area where you can sit and have an espresso or cappuccino.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 7, 2014

I've been in Firenze for 8 days, and a friend recommended me La Fortezza Hotel. Clean rooms, well equipped and quiet. I didn't liked the breakfast, it was too sweet. If I ever come back to Florence, I will definitely stay in La Fortezza.

Stayed April 2014, traveled on business
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Portsmouth, England
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

Stayed for 2 nights (10 adults) and it was a pleasant hotel. Nothing fancy but enough for our needs. Spotlessly clean, helpful staff. Good choice at the continental breakfast buffet. My only nitpick was we got a twin room and not the double we booked but I would def stay here again.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Fortezza

Address: Viale Milton 95, 50129 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#38 Best Value Hotel in Florence
#137 Family Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Fortezza 3*
Number of rooms: 38
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Also Known As:
La Fortezza Florence
La Fortezza Hotel Florence

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