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“Lovely hotel in great location” 5 of 5 stars
Review of Hotel Degli Orafi

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Hotel Degli Orafi
4.0 of 5 Hotel   |   Lungarno degli Archibusieri, 4, 50121 Florence, Italy   |  
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Ranked #27 of 461 Hotels in Florence
Redditch, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Lovely hotel in great location”
5 of 5 stars Reviewed July 21, 2014 via mobile

Had a lovely long weekend in Florence and stayed here. We had a two bed apartment as four of us staying. List of room and quiet. Situated on the river about 100m from the Ponta Vecchio and a short stroll to the Uffizi Gallery and other attractions. Staff friendly and helpful. Would go back.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, 3 weeks ago
Dear Guest,

We are thrilled to hear that you enjoyed staying with us and thank you very much for your kind comments about our hotel. It is a real satisfaction to hear that you would return and it makes us proud about our hotel,service and staff. Thank you once again and we look forward to welcoming you back ot us in a not too distant future.

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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886 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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canada
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 19, 2014

If you want good location, you got it, 2 minutes from Uffizi and 1 from Ponte Vecchio. it used to be a monastery and its quite interesting. Breakfast is uneventful, I with they would supply better , tastier products. For example, they have yoghurt, but its the cheapest possible, same with bread and salami sand cheeses, fruits, etc... The friendliness of staff is average, the gentlemen are friendly but the women are stiff and irritated by questions... One strange thing: you cannot control the a/c/ temperature, you must call front desk to shut down the a/c overnight if you don't like to freeze under the blasting wind of the room a/c and call them back in the morning to turn it back on!

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, July 30, 2014
Dear Madam,

Thank you for taking the time to write your opinion about your stay with us.
To be honest I can hardly understand your comments since they are in total disagreement with what the general opinion of our clients about us is as you can clearly see from the previous comments.
First of all the products we have for breakfast are best choice: fresh fruit, a big variety of fresh bread and yoghurt, as well as for homemade cakes etc. I would rather say that this is one of our best feature.
As regards the staff I totally disagree with you, since “my” ladies are very nice and very well behaved towards our clients all the time; I appreciate anyway that you liked at least our men which are also very nice and kind !
Last but not least the A/C system : the temperature can be set according to your needs from the room and the reception and can be easily turned on and off using the switch on the display you have in your room
You can call for assistance any time day and night, in fact we offer a 24 hour service at reception.

Kindest regards
Rossella Nelli
Managing Director
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 19, 2014

This is a wonderful hotel in a wonderful location immediately adjacent to Ponte Vecchio and the Uffizi Gallery. It is within a short walking distance of most of the major sites of Firenze. We walked everywhere without needing a taxi or bus. We stayed in room 309 for two nights, which did not have a view but was a good size and spotlessly clean. The bathroom was fairly large and also spotless. The bed was very comfortable. Considering the hotel is located near the river in the heart of Firenze our room was very quiet- we did not hear any street noise at all. The staff was very friendly and helpful. Breakfast is served in a very beautiful room with frescos on the ceiling and chandeliers. The breakfast offerings are vast- cold cuts, eggs, fruit, yogurt, cereal, cakes, croissants, etc- all displayed beautifully each morning and the waitstaff very friendly ! The rooftop bar has a beautiful view- we spent an hour there one late evening before we left Florence and it was very relaxing. The bartender was very nice as well. There are a few nice unexpected touches as well- such as two free bottles of water each day (very handy during the hot summer days), two complimentary soft drinks or water bottles at the bar, and on our first night we received t-shirts at turn-down service- a nice souvenir of our stay and a nice surprise. The only drawback was the wifi- we did have trouble connecting and keeping the connection during our stay. Perhaps it related to the location of the room? However, we would definitely recommend this hotel to anyone coming to Florence.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, 3 weeks ago
Dear Guest,

Thank you for this magnificent review of our hotel!
Your beautiful and detailed description will strongly encourage us to uphold and improve our excellence.
It will be our pleasure to welcome you back for another memorable stay at Hotel degli Orafi!

Warm regards,
Rossella Nelli
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2014

Beautiful hotel. Staff is great and excellent location everything you need is close and within walking distance. There is a reading room with a computer and printer on the second floor. Breakfast was good. While the bed was a little hard my stay so far at the hotel has been excellent

Room Tip: My room and traveling companion rooms are all spacious and clean
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, 3 weeks ago
Dear Guest,

Thank you so much for your review of Hotel degli Orafi. We're happy to hear you had a good stay and that you enjoyed our perfect location, in the very heart of the historical centre of Florence.
Come back and visit us again soon!

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 17, 2014

Just stayed for 2 nights with my wife and and kids, we had breakfast included. We would highly recommend the hotel, it is very close to all of the major attractions and shopping. It is located on the river.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, 3 weeks ago
Dear Guest,

Thank you for your recent stay with us and for your valuable feedback. Your wonderful comments regarding the hotel’s location and service is highly appreciated . I am glad that you enjoyed your stay with us and we hope you will come back again, very soon.

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

Had a 5 night break at the hotel at the end of June. Location of the hotel is fabulous, right next to the Uffizzi. My husband is in a wheelchair, so we had the 'accessible' room, which worked well. Generally hotel is accessible - there is a stair lift up to the breakfast room, which could be a little slow to get going, but got there in the end! The view from the roof terrace is gorgeous - especially so during a rather spectacular thunder storm, but service could be a little slow. Would recommend for other wheelchair users for both accessibility and location within Florence.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, 3 weeks ago
Dear Guest,

Thank you for sharing your positive review with us. It makes us happy knowing that you appreciated our beautiful hotel and that you got som time to admire our beautiful view!
We are also glad to hear that you found our hotel convenient and accessible for your husband
Me and my team hope to be able to welcome you back to us, in a very nearby future

Warm regards
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new orleans
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 8, 2014

My daughter and I stayed from June 27,2014 thru July 1. The hotel exceeded my expectations. We stayed in the Spell Suite located on a quite street.The hotel is like a small museum within itself.The staff were very friendly.Housekeeping rescued me several times with laundering or ironing clothes for me. If one is travelling to Florence I recommend this four star hotel. It was wonderful.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, 3 weeks ago
Dear Guest,

Thank you for your kind words and for sharing your experience with us.
We’re so pleased to hear that you and your daughter had a wonderful stay. We hope you will choose us again for your next family vacation.

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Degli Orafi

Address: Lungarno degli Archibusieri, 4, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#18 Luxury Hotel in Florence
#21 Romantic Hotel in Florence
#28 Business Hotel in Florence
#32 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Degli Orafi 4*
Number of rooms: 42
Official Description (provided by the hotel):
This magnificent 4-star luxury hotel is located in an ancient Florentine building dating back to the 13th century. You will find it in the centre of the city next to the River Arno and just a few steps away from the famous Ponte Vecchio & the Uffizi Gallery.The Luxury Hotel Degli Orafi, in the heart of the historic centre, has got everything on its doorstep. ... more   less 
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Also Known As:
Degli Orafi Florence
Degli Orafi Hotel

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