First time to Florence and the staff at the hotel made us really welcome. They were extremely helpful and able to give us loads of advice and recommended some lovely restaurants which they then booked for us. We had one of the Apartments which came with a kitchen. The room was very clean and comfortable. The breakfast which is included in the room rate must be one of the best that I have ever had. The choice was amazing. If I go back to Florence I would definitely stay here again.