My daughter and I just had the greatest stay in Florence. The entire trip to Florence was superb with day trips out to Venice (by high speed train- clean, comfortable, fast) and Sienna (by bus- also clean, comfortable and takes a scenic route). The hotel was perfectly located- no time wasted getting to the centre of town; you're there. The room was lovely, clean, traditionally decorated and still had every modern convenience. The staff were friendly and very helpful. The winter rates were fine for such an excellent hotel. I'd highly recommend it.