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“Warm, comforting and centrally located” 5 of 5 stars
Review of Hotel Degli Orafi

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Hotel Degli Orafi
4.0 of 5 Hotel   |   Lungarno degli Archibusieri, 4, 50121 Florence, Italy   |  
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Ranked #19 of 459 hotels in Florence
San Francisco, California
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
“Warm, comforting and centrally located”
5 of 5 stars Reviewed December 28, 2012

What an all around amazing hotel experience. My whole family was pretty much in love with our experience at the Hotel Degli Orafi.

Located on the Arno river, just a stones throw away from the Ponte Vecchio, the hotel is a short, convenient walk from unlimited shopping, sight seeing, and restaurants (we never needed a cab).

The rooms (we stayed in suites 34 and 35) were immaculate, quiet, and cozy, giving us all the space and comfort of staying in our own private apartment. We even cooked an amazing Christmas dinner in the suite's kitchen, with all the kitchenware we needed provided by the hotel.

The front desk staff consistently went out of their way to make us feel at home, providing helpful recommendations throughout our stay.

Can't wait to stay here again next time I'm in Florence!

Room Tip: Suites 34 and 35 are spacious and quiet (courtyard-facing)
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, January 7, 2013
Dear Guest,

Thank you for taking a moment to review your experience with us and for your lovely words about your stay. We’re so pleased to hear that all your needs were met during your stay and our location served as a convenient starting point to any Florence city outing. I am also delighted you enjoyed the helpfulness of our staff and that you appreciated our beautiful and comfortable Suites. Reviews like your's make us very proud, thank you!

We all look forward to welcoming you back to Hotel degli Orafi!
Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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793 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Hempstead, Texas
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 22, 2012

December 2012 - Stayed in #51 - 2 bedroom suite for 4 people. First bedroom on main floor with 2 twin beds, full bathroom and on same level as living room. Have to climb 5 steps to kitchen galley. From kitchen galley you have to climb about 5 more steps to landing of 2nd bedroom with king size bed. 2nd bathroom you climb down about 4 steps to bathroom.

Too many levels, no bathtubs, hard beds and had a foul smell in the hallway before entering the room.

Rooms were very clean and terrace bar was very nice and friendly staff. Breakfast was good and in a beautiful room. They give a welcome drink voucher upon arrival. Staff very helpful.

Great location. Internet slow.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, January 16, 2013
Dear Guest,

Thank you for sharing the review of your recent stay with us.
We are sorry to hear that you had some issues during your stay and apologize if you didn't leave fully satisfied. We inform you that not all of our rooms have a bathtub but this can easily be requested when you make the reservation or you can also ask for it directly at the front desk, if available. We are also sorry you didn't like our free upgrade to one of our beautiful and modern Suite's, usually very appreciated by families or friends who want to stay together during their vacation. Your room is very spacious and yes does have some steps, but nothing out of abnormal.
Thank you for complimenting our staff, it makes us happy knowing we managed to give you a nice and friendly service, something we can be proud of.
We look forward to welcoming you again in a nearby future!

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 21, 2012 via mobile

First the positives:

Great location and clean
Reception staff average, maid service above average, breakfast staff average, bar staff excellent
The breakfast was average to good. Very good selection.

The negatives:

Only one, the shower is so small and the water temperature impossible to control. You burn yourself and freeze within 5 seconds. Simply terrible.

I will not stay here again, unfortunately, without this water problem corrected. I cannot recommend this hotel for that reason.

Stayed December 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Direttore at Hotel Degli Orafi, responded to this review, January 16, 2013
Dear Guest,

Thank you for taking the time to write your review !
It is very dissapointing for us to read that your stay with us was just "average".
We would have more than appreciated some kind of communication from your side during your stay. We did not know about your issue with the water temperature and did not encounter this problem with anyone else during your stay and therefore did not get the chance to fix it or foremost to apologize to you. We take all our complaints seriously and always try to do our best to take in consideration our clients needs and problems, all in order to make their stay as enjoyable as possible. We very much hope that you will come back to us and look forward hearing from you, also with a private email so we can take care of you in our very best way!

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed December 20, 2012

Stayed here in October 2012 and could not fault this property, staff were excellent, the room i stayed in was fantastic and the location was second to none!
Will definitely stay at this property again and suggest it to my friends/family. The staff were kind enough to show me the room with a view when i requested.

Room Tip: Great location to explore Florence, close to the Ponte Vecchio and Duomo
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, January 7, 2013
Dear Guest,

It was a real pleasure to read your comments on TripAdvisor ! We are glad that we were able to satisfy all expectations you had and that you enjoyed your stay with us.
We all look forward to welcoming you back to Hotel degli Orafi!

Warm regard,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Llandudno, United Kingdom
Top Contributor
86 reviews 86 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed December 18, 2012

We returned from this amazing hotel last night. I took my friend here, for a short break, as a surprise. I had read the reviews and they were spot on! We received a wonderful, warm welcome from Francisco and his colleague. Late afternoon,there was a lovely, smiling helpful gentleman on reception.Their kindness and help continued during our stay. Our room was so, so beautiful and quiet. The breakfast was wonderful. Before we visited,I emailed the hotel for advice on various things, their replies were always prompt and helpful. The staff make the stay so lovely, and of course the hotel is beautiful. When we return we will always stay at this wonderful hotel.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, January 7, 2013
Dear Guest,

What a lovely review!
Me and my staff are thrilled to hear that you enjoyed your stay with us. Most of all we appreciate your warm words about the staff and I ensure you that your words are very much appreciated and will be a great source of motivation for everyone. Thank you!

We all look forward to seeing you back in a not too distant future

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 14, 2012

The location of this hotel can not be beat, next to the Ufizzi, on the Arno, a block from the Ponte Vecchio and an easy walk to everything. We had 1 bedroom apartments, which were roomy and comfortable, with a kitchen area. The breakfast room is beautiful , one of the largest selections of breakfast items I have seen. Excellent, friendly staff, very clean rooms. As a travel professional this hotel more than meets my "recommend to clients" test. We'll stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, January 7, 2013
Dear Guest,

Thank you for your kind review of your recent stay with us!
I am delighted to hear that you found our strategic location perfect for your stay in Florence, that you enjoyed our delicious buffet breakfast and found our staff welcoming and nice. We all look forward meeting you again, on your next stay!

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burwood, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 12, 2012

Spent three nights here with my wife last month. We find out all hotel staffs were extremely friendly in Front office, Breakfast room and housekeeper as well. Our room was nice, clean and spacious with a king size bed. The bed and linens were very comfortable. Thank for making our trip very enjoyable. I would definitely recommend this hotel to our friends

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, January 7, 2013
Dear Guest,

Thank you for your review of your stay!
It was a real pleasure to read that you were satisfied with our services and enjoyed your stay with us. We hope to have the pleasure of welcoming you back to us on many future occasions,

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Degli Orafi

Also Known As:
Degli Orafi Florence
Degli Orafi Hotel
Address: Lungarno degli Archibusieri, 4, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#14 Luxury Hotel in Florence
#18 Business Hotel in Florence
#18 Romantic Hotel in Florence
#27 Family Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Degli Orafi 4*
Official Description (provided by the hotel):
This magnificent 4-star luxury hotel is located in an ancient Florentine building dating back to the 13th century. You will find it in the centre of the city next to the River Arno and just a few steps away from the famous Ponte Vecchio & the Uffizi Gallery.The Luxury Hotel Degli Orafi, in the heart of the historic centre, has got everything on its doorstep. ... more   less 
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