We returned from this amazing hotel last night. I took my friend here, for a short break, as a surprise. I had read the reviews and they were spot on! We received a wonderful, warm welcome from Francisco and his colleague. Late afternoon,there was a lovely, smiling helpful gentleman on reception.Their kindness and help continued during our stay. Our room was so, so beautiful and quiet. The breakfast was wonderful. Before we visited,I emailed the hotel for advice on various things, their replies were always prompt and helpful. The staff make the stay so lovely, and of course the hotel is beautiful. When we return we will always stay at this wonderful hotel.

The location of this hotel can not be beat, next to the Ufizzi, on the Arno, a block from the Ponte Vecchio and an easy walk to everything. We had 1 bedroom apartments, which were roomy and comfortable, with a kitchen area. The breakfast room is beautiful , one of the largest selections of breakfast items I have seen. Excellent, friendly staff, very clean rooms. As a travel professional this hotel more than meets my "recommend to clients" test. We'll stay here again.

Spent three nights here with my wife last month. We find out all hotel staffs were extremely friendly in Front office, Breakfast room and housekeeper as well. Our room was nice, clean and spacious with a king size bed. The bed and linens were very comfortable. Thank for making our trip very enjoyable. I would definitely recommend this hotel to our friends

We were in Florence for three nights and stayed at the Delgi Orafi for one of the nights. We were only disappointed that we did not stay there all three nights. This hotel is fantastic and we highly recommend it. The room that we stayed in was spacious, with a living area and a kitchen. Bathroom was clean and looked new, but small like the typical Italian Hotels.

At check-in, you get a coupon for a complimentary drink that can be used on the terrace bar upstairs, which we used to get some pretty good wine. There’s a lovely view of the Duomo and the Bell Tower from the Terrace. The bartenders, especially the lady, was really friendly and took really good care of us. They even served good finger foods free, which you don’t find at other hotel happy hours.

They had the best breakfast served in any of the hotels we stayed at. Lot of pastries, fresh yogurt that I ate with Cereal, a Cheesecake to die for, smoked salmon along with the deli meats that you find at other hotel breakfasts. They also had scrambled eggs/bacon/sausages in addition to the typical Italian bfast items.

The hotel is also very very close the Uffizi Museum and the Ponte Veccio bridge, and about 5-10 mins walk from the main area with Restaurants and Bars. We pretty much walked everywhere and the only time we took a cab was from the Train station (Novella Santa Maria) to the hotel when we first got there (Cab ride was about 10 Euros). You get used to walking when you are visiting Italy. Also a good way to burn off all the calories from the all the amazing food.

The staff was great. They were very friendly and courteous. They even respond to emails pretty fast. The day before we got there, we emailed them to see if they can get us reservations for the Academia. They promptly replied that they got us reservations for the next day.

One minor thing to note is that the hotel does not have free wifi, but it was about 5 euros per hour or something like that.