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“Romantica” 5 of 5 stars
Review of Hotel Degli Orafi

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Hotel Degli Orafi
4.0 of 5 Hotel   |   Lungarno degli Archibusieri, 4, 50121 Florence, Italy   |  
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Hotel amenities
Ranked #24 of 460 Hotels in Florence
Dorking, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Romantica”
5 of 5 stars Reviewed December 1, 2012

Stayed here in November 2012 to celebrate our Ruby Wedding (we went to Rome for our honeymoon so seemed apt). Hotel outstripped my expectations, especially the staff We did ask for the "Room with a View" as it was our Anniversary but had the room behind which was ok but a bit dark and of course overlooked building works which wasn't the hotel's fault. We didn't ask to change room although I am sure they would have done their best as nothing seemed too much trouble. The room was clean and had wonderful bed linen and towels. The bathroom was very good with his and hers basins and the use of robe and slippers was much appreciated. Other reviewers have commented on the roof bar and we too found this very welcome after walking round Florence - especially the Boboli gardens and Pitti Palace (over the Arno) which I can't recommend too highly, especially the Medici jewels. The guy playing the wine glasses just outside the hotel added a quirky touch especially when he asked us to buy his cd! All in all a great holiday to Florence made much more enjoyable by a lovely hotel which, as everyone says, couldn't be more convenient!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, December 7, 2012
Dear Guest,

Thank you for your stay and your kind comment. It is good hear that you found the rooms to be comfortable and well appointed, all according to your needs.
We also appreciate your kind comments about our staff which is a crucial part of a successful stay. They will be very happy to hear this. Unfortunately the Room with the view was booked during your stay but we are obviously ( as you kindly stated) always happy to relocate or upgrade our clients to suite their needs. We are happy you found us convenient and of course...romantic! We look forward hosting you again in the nearby future!

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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857 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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English first
Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2012

Its a small, beautiful, in a very good location. Was there November 2011, and when I came back on February 2012. I couldnt stay there since it was full. I guess this hotel is a lot of people's favourite hotel .... I am definitely will plan my next visit to Florence way, way ahead to spent time in this hotel again

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, December 7, 2012
Dear Guest,

Thank you so much for this nice comment on Tripadvisor!
We are very sorry if we weren't able to accomodate you for your last stay in Florence. We are eagerly waiting for your reservation and hope to be able to take good care of you during your nex trip!

Warm regards
Rossella Nelli
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2012

This was our second visit to the hotel. Enjoyed staying here immensely. Room was very comfortable and spacious. Upgraded bathroom. Staff were helpful. Location is ideal! The bar on the 5 th floor has a lovely view and is a great place to hang out before dinner.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, December 7, 2012
Dear Guest,

Thank you for taking the time to post your kind review!
We are very pleased that you have had enjoyable stays with us and hopefully we've made you feel at home. Your enthusiasm for our hotel and for our staff is very much appreciated and will be a great source of motivation for the entire team.
We hope to have the pleasure of welcoming you back on many future occasions!

Warm regards,
Rossella Nelli
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilbraham, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2012

Charming hotel, well located to enjoy all the richness that Florence has to offer. We did have a lovely room with a view of the cathedral! Quiet(with the exception of the church bells which I thoroughly enjoyed). Breakfast fit for a king. Staff were very helpful and kind. Hotel was beautifully decorated.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, December 7, 2012
Dear Guest,

Thank you for your positive comments on Tripadvisor!
It is always a pleasure to hear when our guests have enjoyed their stay
We hope to have the pleasure to welcoming you back soon!

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 26, 2012

You cant beat this hotel for location - close to everything. We loved the style and attention to detail of our room, plus the cleanliness was superb, and the maid servicing our room was so efficient. Loved the rooftop bar as well as the gorgeous breakfast room - felt like we were dining in a small palace.

Had only 2 negatives - the bad smell near the lifts as mentioned prior (we were there in September and it wasnt raining), plus the crazy system of not having control of your air-conditioning in the room. If we wanted it turned on or off we had to ring down at reception. Was told by receptionist this is normal in Florence (Not sure?)

On the whole though would thoroughly recommend this hotel.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, December 7, 2012
Dear Guest,

Thank you for posting a review about your stay!
We also appreciate your comments, it is a pleasure to hear that you found the location to be perfect and the room and cleanliness to be up to your expectations. We are also happy you enjoyed our beautiful bar and breakfast room.
We are sorry if you encountered a bad smell close to the elevator during your stay. This can have occured since we were doing some maintenance work on our elevator in September and had the elevator shaft open. Thank you for mentioning this though, we will check it up.
Regarding the air conditioning we inform you that your problem probably occured beacuse you wanted it on in November. Usually a month when Italians start feeling the cold and we switch it off, therefore the need of regulating it from the front desk.
Thank you once again

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bebington, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

Just returned from Florence today were we stayed in the room with a terrace over looking the Ponte Vecchio for three nights. The view is stunning to wake up to and in the evening, the one drawback is in late November the weather is rather cold to use it to its full potential.
The staff were helpful and courteous. The breakfast buffet was the most varied and best i have encountered, and the location is about as central as it possible to be to all the tourist attractions, next to the Uffizi gallery and a short walk to the other sights as Florence has a compact central district. The location on the bank of the Arno river also makes it easy to find your way back to the hotel after sightseeing. I would be happy to use this hotel again if we ever return to Florence. The Degli Orafi has no resturant and i would advise researching local resturants rather than asking for recommendations at the front desk as i feel the recommended resturants could have been better. We found a nice one ourselves just around the corner.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, December 7, 2012
Dear Guest,

Thank you for sharing your Hotel degli Orafi experience on Tripadvisor!
It was a pleasure to hear that you enjoeyd your stay with us and that appreciated our delicious buffet breakfast and perfect location. The Room with the view is indeed beautiful and best known for the marvellous terrace with a view over the famous Ponte Vecchio bridge but I am sorry you couldn't enjoy it to the max. Hopefully you will be back for another visit, maybe in the beautiful and romantic springtime!
The hotel does not have a restaurant but a very popular roof terrace bar with light lunch and dinner and during aperitif hours we also serve some finger food. For clients that wish to eat out we recommend good and typical restaurants in the nearby area, places we've known for a long time and that have been very appreciated by our guests. Therefore we are sorry if you didn't like our suggestions, please advise our front desk staff next time.

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south coast UK
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 23, 2012

Stayed here as a couple mid November for a short break out of season - easy to access by taxi from the local airport but probably harder to find if on foot as the building blends easily into the local surroundings.
An excellent location for all the sights and sounds central Florence has to offer; most everything you are probably here for is a short/modest walk for most people and there is nothing better than exploring new alleyways, finding new routes and stumbling on wonderful cafes and shops, plenty of that nearby.

Had a classic double room booked; for the three nights we were given a rear of the building apartment room which was very quiet and spacious (both bathroom & bedroom area) with a kitchenette area, table & chairs like you might find for self catering and a couple of lounge chairs.
Quite a lot you might say BUT we found it modern,clean and practical rather than classic & elegant! Certainly not what I was expecting to wow my wife with judging by some room pictures on the website.
Perfectly usable though a kitchenette area was for us totally unecessary, the lack of windows looking out into natural light (instead looking into an external dim part of the building with no view except across to the neighbours window) and hard beds where negative points.
Perhaps we should have chased up a more classy, elegantly decorated room (not necessarily bigger),we may have had an upgrade to what they might term a suite (though again it doesnt match the stylish images on the website) so honestly the room was a disappointment for our first visit.

Big breakfasts in the comfy and elegant (ha!) dining area, some nice lounge areas to relax in, good wifi throughout the hotel and very friendly and helpful staff for the visit, it has a lot to recommend it but ensure the allocated room does meet your expectations on first viewing!

Room Tip: room 11 is rear of building, quiet but with very limited natural light. Finished in modern apartment...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HDO, Manager at Hotel Degli Orafi, responded to this review, November 30, 2012
Dear Guest,

Thank you for sharing your comment after your recent stay with us. We are happy that you enjoyed our perfect location, our breakfast and lounge area. The kind comment about our staff is very appreciated!
We apologize though if you found your room disappointing and wish to have had the opportunity to help you with this matter. As you've experienced we have the newer part of the hotel with big Suites ( some of them in different styles and size) that we usually upgrade to in case of availability . Sometimes a free upgrade is very appreciated and sometimes not, obviously a matter of taste and expectation of a hotel stay something that we are very aware of being constant travelers ourself. We are more than happy to help our clients finding the right room for the right occasion. Hopefully you will be back for a second visit so we can give you the chance to fullfill all your expectations and give you a wonderful stay at Hotel degli Orafi!

Warm regards,
Rossella Nelli
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Degli Orafi

Address: Lungarno degli Archibusieri, 4, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#16 Luxury Hotel in Florence
#21 Romantic Hotel in Florence
#26 Business Hotel in Florence
#33 Family Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Degli Orafi 4*
Official Description (provided by the hotel):
This magnificent 4-star luxury hotel is located in an ancient Florentine building dating back to the 13th century. You will find it in the centre of the city next to the River Arno and just a few steps away from the famous Ponte Vecchio & the Uffizi Gallery.The Luxury Hotel Degli Orafi, in the heart of the historic centre, has got everything on its doorstep. ... more   less 
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Also Known As:
Degli Orafi Florence
Degli Orafi Hotel

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