We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great, except for a few small niggles” 4 of 5 stars
Review of Antica Torre di Via Tornabuoni

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Antica Torre di Via Tornabuoni to your Saves list
Antica Torre di Via Tornabuoni
4.0 of 5 Hotel   |   Via dei Tornabuoni 1, 50122 Florence, Italy   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Announcement
Click for details
Ranked #2 of 461 Hotels in Florence
GreenLeadersSilver level
Muscat, Oman
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Great, except for a few small niggles”
4 of 5 stars Reviewed April 2, 2013

The good- it's a nice boutique hotel at a great location, with a rooftop which has views to die for and super helpful service. Good breakfast and again, did I mention the rooftop views? The view of the Duomo while having breakfast and late night tea was just awesome!

We had some small issues with the bathroom- could not get the flush to work properly and there was a problem with the hot water. The water would either be too hot or just cold- not a good experience in the cold weather of Florence in March! They did fix the flush, but could not do anything about the hot water. It took a lot of adjusting, every time we showered.

Other than that, it was a great experience!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, April 8, 2013
Dear arunimap,
thank you for sharing your experience with many other travellers around the world.
I'm glad you appreciated our service, the location and the views and I'm sorry if we couldn't solve in time the problem with the temperature of the water but I thank you for informing us in time.
I look forward to welcome you again i nFlorence and I'll be happy to offer our best available service.
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

751 reviews from our community

Traveler rating
    629
    95
    13
    10
    4
See reviews for
127
411
11
17
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 31, 2013

We only stayed here for a few nights whilst touring Italy but enjoyed our stay very much. The staff couldn't do enough for you, the food was excellent and the rooms very comfortable. The views across the city were fantastic. This hotel is very central - perfect for exploring the city and an excellent choice for us. The shops are bit too tempting though!

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, April 8, 2013
Dear Sparkly F,
grazie for expressing your comment regarding the Antica Torre di Via Tornabuoni 1.
We are glad you appreciated all our peculiarities, including the big temptations which are the shops around us; in fact, Via Tornabuoni is the most fashion street of the city!
I look forward to welcome you back agaion in a next future and please, feel free to contact me directly, in order to serve you always our best treatment.
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 24, 2013

The view - Appreciating Florence requires a rooftop view. The two open-air rooftop decks have them, with stunning views of the Duomo on one side and the Arno on the other. The enclosed rooftop breakfast area and bar shares this jaw-dropping skyline view.

Location - There may be more charming locations in Florence than across from the Ferragamo museum on the ritziest shopping stretch in town. But the location is convenient, just minutes to the Duomo, the Uffizi, and the Pitti Palace. And it is possible to find some funky, non-touristy restaurants only a few minutes walk across the Arno.

Service - Friendly, helpful, and gracious service from the charming women at the front desk to the solicitous wait staff at the bar/breakfast area. The front desk in particular were quite helpful in making dinner reservations.

Rooms - Charming decor, comfortable beds, antique furnishings.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 25, 2013
Dear sunra7
thank you for expressing your opinion about your recent stay at the ANtica Torre di Via Tornabuoni 1.
I'm glad to see you appreciated all the services we provided and the location, the view and the rooms - it's music for my ears!
I really wish to have the opportunity to welcome you again in Florence and pleas,e call me anytime.
Grazie,

Maria RIta Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 22, 2013

We stayed only one night and we enjoyed it very much. We were very nicely welcomed, the staff at the reception were extremely warm and helpful. Our room was quite big, very clean and the bathroom was very good. The breakfast was on the 6th floor with a marvellous view of the city. Shame that the weather was not good otherwise it would have been amazing just to be there.
In short we enjoyed very much staying in that hotel and I would like to come back.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 25, 2013
Dear Bettina077,
thank you for the nice words you spent about the Antica Torre di Via Tornabuoni 1.
I really look forward to welcome you in a next future but I hope you could stay longer in Florence and I wish in a warmer season, in order to let you experience the open terrace!
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crawley, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 19, 2013

From the booking process onwards the staff at this hotel couldn't have been more helpful. I emailed them numerous times with various questions about the rooms and the train times from Pisa and they always replied promptly and gave me all the information I needed .
The room was amazing and the views from the 3 windows breathtaking. When we arrived the lady who greeted us showed us around. The two roof terraces, one looking over the Arno and the other looking over the Duomo were incredible. We didn't need to go to any other high buildings in Florence to take photos over the city as it was all here . The beds were very comfortable and the breakfast gorgeous with lots of choice. I still can't work out how thenroom was so quiet being in the centre of Florence. We were able to open the windows in the room wide to hear the bells of Florence chiming.

All in all I would definitely go back to the Antica again and hope to very soon. It isn't cheap but worth every penny. All the staff we met , from the ladies on reception to the staff serving breakfast, were very friendly and helped with any questions we had, printing off train timetables and generally just being as helpful as they could. I couldn't recommend this hotel highly enough, thank you for a memorable stay.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 25, 2013
Dear Mabel12345,
grazie for your words!
We all try to offer a "easy life" in Florence to our guests, we know, that sometimes, even simple things are complicated in Italy, and we do our best to semplify our guest's life!
The room you had is a unique and spectacular and it's quiet because from 2011 via Tornabuoni is in a pedestrian area, so, it very quite!
We wish to welcome you again in Florence and please, do not hesitate to contact me anytime.
Regards,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2013

Amazing stay at this wonderful hotel. We were warmly welcomed and then treated like old friends or part of their Family. After a miserable experience on our previous stop initially we finally felt relaxed and surrounded by luxury. Location is just perfect as well as everything about this hotel. The rooftop view is unbelievable and worth every penny you spend to stay here . Unforgettable experience. Grazi

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 25, 2013
Dear LUKE R,
thank you for the wonderful words you spent about us!
You described our welcome as a family, in fact, this is exactly our sense of hospitality, we are an historical residence and not an hotel and we love to let guests feel comfortable and welcome!
I'll be happy to offer our best available tratment if you'll plan to double the "Unforgettable experience".
Grazie a te!

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ross-on-Wye, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 7, 2013

We stayed 4 nights at this wonderful hotel. From the minute that we arrived we were made to feel welcome. All the staff are friendly and helpful - without exception.

We stayed in a grand deluxe room with a wonderful view of the Duomo and central Florence. It was spacious, clean and well appointed - the bathroom was also everything that you would want it to be.

As other reviewers have stated, the terrace space is truly wonderful. Breakfast is served here (all freshly prepared that morning) and the views of Florence are fantastic. There are two terraces, one with a view of all the attractions of central Florence and the other overlooking the reach of the River Arno as it flows through the city.

After this experience, we will not be staying in any other hotel in Florence - its just perfect!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this review, March 25, 2013
Dear R_S_201,
thank you for staying only at the Antica Torre di VIa Tornabuoni 1 for all your next visit of Florence!
I'm glad you had a wonderful experience from the arrival to your departure and I'm happy you realized that everything at breakfast is made in the morning, from the bread to the cakes.... we are proud to offer fresh, seasonable, local, healty food for pour guests.
Please, feel free to contact me anytime, in order to offer you the best available service.
Sincerely,

Maria Rita Bellini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Antica Torre di Via Tornabuoni? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Antica Torre di Via Tornabuoni

Address: Via dei Tornabuoni 1, 50122 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Florence
#2 Romantic Hotel in Florence
#4 Green Hotel in Florence
#7 Family Hotel in Florence
#21 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Antica Torre di Via Tornabuoni 4*
Number of rooms: 22
Official Description (provided by the hotel):
Antica Torre di Via de' Tornabuoni 1 in Florence is a stunning Historical Residence, centrally located in the birthplace of the Italian Renaissance. The Residence is a Medieval Tower dating from the thirteenth century in elegant Via Tornabuoni, synonymous with the most prestigious brands of Florence. Most of the rooms have a wonderful and exclusive view of the city, the Arno River or of Via Tornabuoni with Santa Trinità square and bridge.All the rooms come fully equipped with all the creature comforts expected of a luxury establishment, including plasma television with Sat-TV, DVD player and free DVD library for our guests, complimentary wireless connection, telephone with direct phone lines, mini-bar, elettronic safe, air conditioning, heating, private bathroom with bath or shower and hair-dryer, slippers.On the rooftop terrace, a Mediterranean and American breakfast is served every morning on a rich buffet served with Richard Ginori porcelains, accompanied by hot beverages and fresh fruit juices. This is all framed by a unique and breathtaking panoramic view of Florence and the surrounding hills, that will contribute to start your day in the most pleasant way. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Despegar.com, TripOnline SA, Hotels.com, Travelocity, Booking.com and Tingo so you can book your Antica Torre di Via Tornabuoni reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Antica Torre Di Via Tornabuoni Hotel Florence

Owners: What's your side of the story?

If you own or manage Antica Torre di Via Tornabuoni, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.